PBX Edition Fax Issue

[gesellschaft1]

Hello Community,

we have a Fax issue at a customers PBX edition. The Customer has a Cisco SPA-112, installed as a normal extension (79). We are able to receive Fax without any problems, but when we try to send a fax we get a "Caller is forbidden" from the 3cx.

This is the Log:


02/20/2017 5:54:12 PM - Terminated from "Fax"<sip:[email protected]>;tag=feb744d3e7053377o0 to <sip:[email protected]>;tag=9e59fa2d; reason: Rejected

02/20/2017 5:54:12 PM - L:535.1[Unknown:] Sending: OnSendResp Send 403/INVITE from 0.0.0.0:0 tid=-8a269e9 [email protected]: SIP/2.0 403 Forbidden Via: SIP/2.0/UDP 10.125.76.11:5060;branch=z9hG4bK-8a269e9 To: <sip: [email protected]>;tag=9e59fa2d From: "Fax"<sip:[email protected]>;tag=feb744d3e7053377o0 Call-ID: [email protected] CSeq: 102 INVITE Warning: 499 ITT-SRVPBX02.itt.local "Caller is forbidden" Content-Length: 0

02/20/2017 5:54:12 PM - SendMsg from <sip: [email protected]>;tag=9e59fa2d to "Fax"<sip:[email protected]>;tag=feb744d3e7053377o0

02/20/2017 5:54:12 PM - OnOffer from "Fax"<sip:[email protected]>;tag=feb744d3e7053377o0

02/20/2017 5:54:12 PM - [CM502001]: Source info: From: "Fax"<sip:[email protected]>;tag=feb744d3e7053377o0; To: <sip: [email protected]>

02/20/2017 5:54:12 PM - [CM503013]: Call(C:535): Incoming call rejected, caller is unknown; msg=Invite-IN Recv Req INVITE from 10.125.76.11:5060 tid=-8a269e9 [email protected]: INVITE sip: [email protected] SIP/2.0 Via: SIP/2.0/UDP 10.125.76.11:5060;branch=z9hG4bK-8a269e9 Max-Forwards: 70 Contact: "Fax" <sip:[email protected]:5060;ref=79> To: <sip: [email protected]> From: "Fax"<sip:[email protected]>;tag=feb744d3e7053377o0 Call-ID: [email protected] CSeq: 102 INVITE Expires: 240 Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, REFER Content-Type: application/sdp Proxy-Authorization: Digest username="79",realm="3CXPhoneSystem",nonce="414d535c0ebbb03465:4153dafbd656781539efb1e28efc3d1b",uri="sip: [email protected]",algorithm=MD5,response="b162e236ef70bf7f3cc281a09071a922" Supported: replaces User-Agent: Cisco/SPA112-1.4.1(002) Remote-Party-ID: "Fax" <sip:[email protected]>;screen=yes;party=calling Content-Length: 329 v=0 o=- 14255 14255 IN IP4 10.125.76.11 s=- c=IN IP4 10.125.76.11 t=0 0 m=audio 16392 RTP/AVP 0 2 8 18 100 101 a=rtpmap:0 PCMU/8000 a=rtpmap:2 G726-32/8000 a=rtpmap:8 PCMA/8000 a=rtpmap:18 G729a/8000 a=rtpmap:100 NSE/8000 a=fmtp:100 192-193 a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-15 a=ptime:30 a=sendrecv

02/20/2017 5:54:12 PM - IncomingCall: C:535 from <sip:[email protected]:5060> to <sip: [email protected]:5060>

02/20/2017 5:54:12 PM - Call from "Fax"<sip:[email protected]>;tag=feb744d3e7053377o0 to <sip: [email protected]>;tag=9e59fa2d

02/20/2017 5:54:12 PM - Caller "Fax"<sip:[email protected]>;tag=feb744d3e7053377o0 has been authenticated successfully from IP 10.125.76.11

02/20/2017 5:54:12 PM - [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification: Invite-UNK Recv Req INVITE from 10.125.76.11:5060 tid=-d14059f9 [email protected]: INVITE sip: [email protected] SIP/2.0 Via: SIP/2.0/UDP 10.125.76.11:5060;branch=z9hG4bK-d14059f9 Max-Forwards: 70 Contact: "Fax"<sip:[email protected]:5060;ref=79> To: <sip: [email protected]> From: "Fax" <sip:[email protected]>;tag=feb744d3e7053377o0 Call-ID: [email protected] CSeq: 101 INVITE Expires: 240 Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, REFER Content-Type: application/sdp Supported: replaces User-Agent: Cisco/SPA112-1.4.1(002) Remote-Party-ID: "Fax" <sip:[email protected]>;screen=yes;party=calling Content-Length: 329 v=0 o=- 14255 14255 IN IP4 10.125.76.11 s=- c=IN IP4 10.125.76.11 t=0 0 m=audio 16392 RTP/AVP 0 2 8 18 100 101 a=rtpmap:0 PCMU/8000 a=rtpmap:2 G726-32/8000 a=rtpmap:8 PCMA/8000 a=rtpmap:18 G729a/8000 a=rtpmap:100 NSE/8000 a=fmtp:100 192-193 a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-15 a=ptime:30 a=sendrecv


Has anyone a idea?

Best Regards

 

[GiannosC_3CX]

Hi gesellschaft1,

I have sent you a p.m.