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PBX Edition Fax Issue

Discussion in '3CX Phone System - General' started by gesellschaft1, Feb 20, 2017.

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  1. gesellschaft1

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    Hello Community,

    we have a Fax issue at a customers PBX edition. The Customer has a Cisco SPA-112, installed as a normal extension (79). We are able to receive Fax without any problems, but when we try to send a fax we get a "Caller is forbidden" from the 3cx.

    This is the Log:


    02/20/2017 5:54:12 PM - Terminated from "Fax"<sip:79@pbx.itt.local>;tag=feb744d3e7053377o0 to <sip:004131555@pbx.itt.local>;tag=9e59fa2d; reason: Rejected

    02/20/2017 5:54:12 PM - L:535.1[Unknown:] Sending: OnSendResp Send 403/INVITE from 0.0.0.0:0 tid=-8a269e9 Call-ID=c66e7503-47644107@10.125.76.11: SIP/2.0 403 Forbidden Via: SIP/2.0/UDP 10.125.76.11:5060;branch=z9hG4bK-8a269e9 To: <sip: 004131555@pbx.itt.local>;tag=9e59fa2d From: "Fax"<sip:79@pbx.itt.local>;tag=feb744d3e7053377o0 Call-ID: c66e7503-47644107@10.125.76.11 CSeq: 102 INVITE Warning: 499 ITT-SRVPBX02.itt.local "Caller is forbidden" Content-Length: 0

    02/20/2017 5:54:12 PM - SendMsg from <sip: 004131555@pbx.itt.local>;tag=9e59fa2d to "Fax"<sip:79@pbx.itt.local>;tag=feb744d3e7053377o0

    02/20/2017 5:54:12 PM - OnOffer from "Fax"<sip:79@pbx.itt.local>;tag=feb744d3e7053377o0

    02/20/2017 5:54:12 PM - [CM502001]: Source info: From: "Fax"<sip:79@pbx.itt.local>;tag=feb744d3e7053377o0; To: <sip: 004131555@pbx.itt.local>

    02/20/2017 5:54:12 PM - [CM503013]: Call(C:535): Incoming call rejected, caller is unknown; msg=Invite-IN Recv Req INVITE from 10.125.76.11:5060 tid=-8a269e9 Call-ID=c66e7503-47644107@10.125.76.11: INVITE sip: 004131555@pbx.itt.local SIP/2.0 Via: SIP/2.0/UDP 10.125.76.11:5060;branch=z9hG4bK-8a269e9 Max-Forwards: 70 Contact: "Fax" <sip:79@10.125.76.11:5060;ref=79> To: <sip: 004131555@pbx.itt.local> From: "Fax"<sip:79@pbx.itt.local>;tag=feb744d3e7053377o0 Call-ID: c66e7503-47644107@10.125.76.11 CSeq: 102 INVITE Expires: 240 Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, REFER Content-Type: application/sdp Proxy-Authorization: Digest username="79",realm="3CXPhoneSystem",nonce="414d535c0ebbb03465:4153dafbd656781539efb1e28efc3d1b",uri="sip: 004131555@pbx.itt.local",algorithm=MD5,response="b162e236ef70bf7f3cc281a09071a922" Supported: replaces User-Agent: Cisco/SPA112-1.4.1(002) Remote-Party-ID: "Fax" <sip:79@pbx.itt.local>;screen=yes;party=calling Content-Length: 329 v=0 o=- 14255 14255 IN IP4 10.125.76.11 s=- c=IN IP4 10.125.76.11 t=0 0 m=audio 16392 RTP/AVP 0 2 8 18 100 101 a=rtpmap:0 PCMU/8000 a=rtpmap:2 G726-32/8000 a=rtpmap:8 PCMA/8000 a=rtpmap:18 G729a/8000 a=rtpmap:100 NSE/8000 a=fmtp:100 192-193 a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-15 a=ptime:30 a=sendrecv

    02/20/2017 5:54:12 PM - IncomingCall: C:535 from <sip:79@pbx.itt.local:5060> to <sip: 004131555@pbx.itt.local:5060>

    02/20/2017 5:54:12 PM - Call from "Fax"<sip:79@pbx.itt.local>;tag=feb744d3e7053377o0 to <sip: 004131555@pbx.itt.local>;tag=9e59fa2d

    02/20/2017 5:54:12 PM - Caller "Fax"<sip:79@pbx.itt.local>;tag=feb744d3e7053377o0 has been authenticated successfully from IP 10.125.76.11

    02/20/2017 5:54:12 PM - [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification: Invite-UNK Recv Req INVITE from 10.125.76.11:5060 tid=-d14059f9 Call-ID=c66e7503-47644107@10.125.76.11: INVITE sip: 004131555@pbx.itt.local SIP/2.0 Via: SIP/2.0/UDP 10.125.76.11:5060;branch=z9hG4bK-d14059f9 Max-Forwards: 70 Contact: "Fax"<sip:79@10.125.76.11:5060;ref=79> To: <sip: 004131555@pbx.itt.local> From: "Fax" <sip:79@pbx.itt.local>;tag=feb744d3e7053377o0 Call-ID: c66e7503-47644107@10.125.76.11 CSeq: 101 INVITE Expires: 240 Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, REFER Content-Type: application/sdp Supported: replaces User-Agent: Cisco/SPA112-1.4.1(002) Remote-Party-ID: "Fax" <sip:79@pbx.itt.local>;screen=yes;party=calling Content-Length: 329 v=0 o=- 14255 14255 IN IP4 10.125.76.11 s=- c=IN IP4 10.125.76.11 t=0 0 m=audio 16392 RTP/AVP 0 2 8 18 100 101 a=rtpmap:0 PCMU/8000 a=rtpmap:2 G726-32/8000 a=rtpmap:8 PCMA/8000 a=rtpmap:18 G729a/8000 a=rtpmap:100 NSE/8000 a=fmtp:100 192-193 a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-15 a=ptime:30 a=sendrecv


    Has anyone a idea?

    Best Regards
     
  2. GiannosC_3CX

    GiannosC_3CX Guest

    Hi gesellschaft1,

    I have sent you a p.m.
     
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