• V20: 3CX Re-engineered. Get V20 for increased security, better call management, a new admin console and Windows softphone. Learn More.

PBX EXPRESS on AWS IVR PROBLEM

Status
Not open for further replies.

mcrisci

Joined
Sep 5, 2017
Messages
1
Reaction score
0
Hi to all, got a problem with a installation of 3CX.

I used PBX Express on AWS,

every now and then the service 3CXIVR01 crash, actually every night after 2am (), and during the day one or two time....

Sometimes it is sufficient to restart the service from the console, other time i must reboot the virtual machine.

Where i can start to track the problem? i've already checked the audio file (as i read somewhere in the forum) and the format is correct.

Many thanks in advance
 
Have you turned on verbose logging to try and get more information? Activity log settings verbose.
 
Is the PBX installed on your AWS account? What are the specs of the machine? Do you meet the minimum requirements?
 
Status
Not open for further replies.

Getting Started - Admin

Latest Posts

Forum statistics

Threads
141,601
Messages
748,739
Members
144,707
Latest member
WarwickHope
Get 3CX - Absolutely Free!

Link up your team and customers Phone System Live Chat Video Conferencing

Hosted or Self-managed. Up to 10 users free forever. No credit card. Try risk free.

3CX
A 3CX Account with that email already exists. You will be redirected to the Customer Portal to sign in or reset your password if you've forgotten it.