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- Apr 12, 2010
- Messages
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I'm having a problem with my Snom 320s. When ever I add a new extension, the phone book entries on existing phones get messed up. Has anyone else seen this?
I've checked the "snom_phonebook.xml" file on the server, and it has the correct information. Here are the contents...
Here is a copy of my phone's directory about 24hours after adding the new extension which is Michael Ziegler, 226.
Here it is after resetting my phone back to factory defaults. (this is the correct version)
You'll notice that several of the names and extensions are not correct in the first version, but are correct after resetting the phone.
I've checked the "snom_phonebook.xml" file on the server, and it has the correct information. Here are the contents...
Code:
<?xml version="1.0" encoding="utf-8"?>
<tbook>
<item context="active" type="colleagues" index="1">
<name>Augusta 101</name>
<number>301</number>
<search />
</item>
<item context="active" type="colleagues" index="2">
<name>Augusta 102</name>
<number>302</number>
<search />
</item>
<item context="active" type="colleagues" index="3">
<name>Snavely Bruce</name>
<number>201</number>
<search />
</item>
<item context="active" type="colleagues" index="4">
<name>Boyle Corey</name>
<number>221</number>
<search />
</item>
<item context="active" type="colleagues" index="5">
<name>Melton David</name>
<number>210</number>
<search />
</item>
<item context="active" type="colleagues" index="6">
<name>Patterson Elly</name>
<number>203</number>
<search />
</item>
<item context="active" type="colleagues" index="7">
<name>Tatro Fred</name>
<number>216</number>
<search />
</item>
<item context="active" type="colleagues" index="8">
<name>Snavely Grace</name>
<number>206</number>
<search />
</item>
<item context="active" type="colleagues" index="9">
<name>Henderson 201</name>
<number>303</number>
<search />
</item>
<item context="active" type="colleagues" index="10">
<name>Henderson 202</name>
<number>304</number>
<search />
</item>
<item context="active" type="colleagues" index="11">
<name>Sawyer Joe</name>
<number>218</number>
<search />
</item>
<item context="active" type="colleagues" index="12">
<name>Fox Karen</name>
<number>217</number>
<search />
</item>
<item context="active" type="colleagues" index="13">
<name>Landry Karen</name>
<number>207</number>
<search />
</item>
<item context="active" type="colleagues" index="14">
<name>Sawyer Karen</name>
<number>223</number>
<search />
</item>
<item context="active" type="colleagues" index="15">
<name>Gillming Ken</name>
<number>202</number>
<search />
</item>
<item context="active" type="colleagues" index="16">
<name>Ziegler Michael</name>
<number>226</number>
<search />
</item>
<item context="active" type="colleagues" index="17">
<name>Patterson Mike</name>
<number>209</number>
<search />
</item>
<item context="active" type="colleagues" index="18">
<name>Fox Noah</name>
<number>205</number>
<search />
</item>
<item context="active" type="colleagues" index="19">
<name>Fernandez Randall</name>
<number>220</number>
<search />
</item>
<item context="active" type="colleagues" index="20">
<name>Ward Randy</name>
<number>219</number>
<search />
</item>
</tbook>
Here is a copy of my phone's directory about 24hours after adding the new extension which is Michael Ziegler, 226.
Code:
"Augusta 101","301","","","","","","","","","","colleague","false","","",""
"Augusta 102","302","","","","","","","","","","colleague","false","","",""
"Boyle Corey","221","","","","","","","","","","colleague","false","","",""
"Fox Noah","220","","","","","","","","","","colleague","false","","",""
"Fox Karen","217","","","","","","","","","","colleague","false","","",""
"Patterson Mike","205","","","","","","","","","","colleague","false","","",""
"Gillming Ken","202","","","","","","","","","","colleague","false","","",""
"Henderson 201","303","","","","","","","","","","colleague","false","","",""
"Henderson 202","304","","","","","","","","","","colleague","false","","",""
"Landry Karen","207","","","","","","","","","","colleague","false","","",""
"Melton David","210","","","","","","","","","","colleague","false","","",""
"Patterson Elly","203","","","","","","","","","","colleague","false","","",""
"Ziegler Michael","209","","","","","","","","","","colleague","false","","",""
"Sawyer Joe","218","","","","","","","","","","colleague","false","","",""
"Sawyer Karen","223","","","","","","","","","","colleague","false","","",""
"Snavely Bruce","201","","","","","","","","","","colleague","false","","",""
"Snavely Grace","206","","","","","","","","","","colleague","false","","",""
"Tatro Fred","216","","","","","","","","","","colleague","false","","",""
"Ward Randy","219","","","","","","","","","","colleague","false","","",""
Here it is after resetting my phone back to factory defaults. (this is the correct version)
Code:
"Augusta 101","301","","","","","","","","","","colleague","false","","",""
"Augusta 102","302","","","","","","","","","","colleague","false","","",""
"Boyle Corey","221","","","","","","","","","","colleague","false","","",""
"Fernandez Randall","220","","","","","","","","","","colleague","false","","",""
"Fox Karen","217","","","","","","","","","","colleague","false","","",""
"Fox Noah","205","","","","","","","","","","colleague","false","","",""
"Gillming Ken","202","","","","","","","","","","colleague","false","","",""
"Henderson 201","303","","","","","","","","","","colleague","false","","",""
"Henderson 202","304","","","","","","","","","","colleague","false","","",""
"Landry Karen","207","","","","","","","","","","colleague","false","","",""
"Melton David","210","","","","","","","","","","colleague","false","","",""
"Patterson Elly","203","","","","","","","","","","colleague","false","","",""
"Patterson Mike","209","","","","","","","","","","colleague","false","","",""
"Sawyer Joe","218","","","","","","","","","","colleague","false","","",""
"Sawyer Karen","223","","","","","","","","","","colleague","false","","",""
"Snavely Bruce","201","","","","","","","","","","colleague","false","","",""
"Snavely Grace","206","","","","","","","","","","colleague","false","","",""
"Tatro Fred","216","","","","","","","","","","colleague","false","","",""
"Ward Randy","219","","","","","","","","","","colleague","false","","",""
"Ziegler Michael","226","","","","","","","","","","colleague","false","","",""
You'll notice that several of the names and extensions are not correct in the first version, but are correct after resetting the phone.