Phone book not functioning over HTTPS link

Discussion in '3CX Phone System - General' started by sona1, Dec 1, 2016.

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  1. sona1

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    Hi all

    Have upgraded some client to V15 using OVH servers as per instructions. All working fine but Yealink T23G phones phone books wont load. Just says unable to download. I am refering to the default phone book which shows internal extensions.

    I checked the phone book link on the phone and it works fine on my browser but i noticed its HTTPS. The phone has had trusted cert switched off and the same issue occurs.

    I have temporarily redirected it to another none HTTP link and it works fine. Any ideas.

    Yealink T23G 44.80.0.130 / did full factory and retried / even tried installing the cert manually on the phone. Same issue.
     
  2. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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    Hello there,

    Are you on Linux or windows? Are the phones connected via STUN or SBC?
    Did the phone provision normally without having to disable trusted certificates?
    Are you using a 3CX FQDN or your own?
     
  3. sona1

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    Linux on OVH via guide you guys posted on pre built server.
    No i had to disable trusted certificates for it to provision
    using 3CX FQDN
     
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