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Phone constanly re-registering

Discussion in '3CX Phone System - General' started by nitterhouse, Jun 27, 2008.

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  1. nitterhouse

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    What would cause several phones to constantly keep re-registering about every 5 - 10 seconds? This is occuring on multiple extensions (not all) on two different servers. Here is an example of the logs:

    12:28:02.468 ExtnCfg::updateContact [CM504002]: Ext.303: a contact is unregistered. Contact(s): []
    12:28:01.750 ExtnCfg::updateContact [CM504001]: Ext.303: new contact is registered. Contact(s): [sip:303@192.168.3.182:5060/303]
    12:27:57.828 ExtnCfg::updateContact [CM504002]: Ext.303: a contact is unregistered. Contact(s): []
    12:27:56.781 ExtnCfg::updateContact [CM504001]: Ext.303: new contact is registered. Contact(s): [sip:303@192.168.3.182:5060/303]
    12:27:52.375 ExtnCfg::updateContact [CM504002]: Ext.303: a contact is unregistered. Contact(s): []
    12:27:51.718 ExtnCfg::updateContact [CM504001]: Ext.303: new contact is registered. Contact(s): [sip:303@192.168.3.182:5060/303]
    12:27:47.437 ExtnCfg::updateContact [CM504002]: Ext.303: a contact is unregistered. Contact(s): []
    12:27:46.718 ExtnCfg::updateContact [CM504001]: Ext.303: new contact is registered. Contact(s): [sip:303@192.168.3.182:5060/303]
    12:27:42.703 ExtnCfg::updateContact [CM504002]: Ext.303: a contact is unregistered. Contact(s): []
    12:27:41.703 ExtnCfg::updateContact [CM504001]: Ext.303: new contact is registered. Contact(s): [sip:303@192.168.3.182:5060/303]
    12:27:37.718 ExtnCfg::updateContact [CM504002]: Ext.303: a contact is unregistered. Contact(s): []
    12:27:36.734 ExtnCfg::updateContact [CM504001]: Ext.303: new contact is registered. Contact(s): [sip:303@192.168.3.182:5060/303]

    The phones are UTStarcom F1000G WIFI. The phones are not losing wireless communication during this period.

    Thanks.
     
  2. 5qg4

    5qg4 Active Member

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    Set your phone's "Register Expiration" to longer time. Normally, the default value is 3600 sec.
     
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