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Phone Model and Firmware Version not updating

Discussion in 'Windows' started by brianoakes, Jun 14, 2014.

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  1. brianoakes

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    Howdy!

    I am running 3cx v11 sp4, and I just did a firmware update on a few polycoms to test, and I noticed the Phone Model and Firmware Version isn't updating in the "Phones" Section.

    When I login the phone it shows the correct version. But the 3cx console doesn't appear to be updating.

    I have rebooted the phones, and restarted 3cx and it still doesn't seem to update.

    Any ideas?
     
  2. craigreilly

    craigreilly Well-Known Member

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    This is the "3cx Phone for Windows" forum... you should post in the general forum - for server questions.
    I will note I found this to be the behavior in v11 as well. I have not seen this in v12.
     
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  3. brianoakes

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    oops didn't notice. :) thanks!
     
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