Whenever our GXP 2120's get re-provisioned automatically by the 3CX, it puts all the rings at Custom Ring 1, 2 ,3 which has a voice attendant say outloud "Incoming call from CallerID" our users hate this. very quick fix in the phone firm ware but doing it every couple of days is annoying. I pulled up the GXP 2120 template in 3cx and specified everywhere I could find to use System Ring Tone instead of custom rings, but it still reset yesterday on re-provision. Anyone have a nice template for GXP 2120 or any advice on fixing this? I'm fairly fed up with it, it didn't happen until re-installing 3CX due to some trouble we had, so the original installer told me he modified the XML to make it work. Well i did that to and i think i'm missing something here, and they lost their reseller license for not helping us when the re-install stuff went down. Any insight would be appreciated.