Phone provisioning using a custom template

Discussion in '3CX Phone System - General' started by nasaw, Jan 31, 2017.

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  1. nasaw

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    I am trying to provision a Fanvil C600 using a customised template.

    I copied the default template and saved it as a separate template. My only changes are hard coded BLFs.

    I can provision ok using the default template. When I try to use the custom template by using the "+Add Phone" button and the mac address of the phone, it does not work. If I make the BLF changes to the default template instead, then it works.

    My reason for doing this is to be able to provision different groups of phones with different BLFs.

    Any ideas?

    Thanks
     
  2. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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    Hello @nasaw

    Try copying the file from the management console and making the changes from there. Navigate to settings/templates and copy the template you want and name it. Make the changes you need and click save.
    Restart the management console service and try again. does that work?
     
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