Hi, One always has numbers that should be able to reach you at any time. Whether that is ones boss, relatives or security company. I want to be able to define Numbers that ring, whether the user's status is Availabel, Absent or DND. I have talked to Technical Support. They tell me this isn't currently possible. I can't imagine that I am the first to require such a feature. I hope this is a feature others would like to see in 3CX also. Have a nice day.