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Phone upgrade issue

Discussion in '3CX Phone System - General' started by Rhys Haskell, Jan 11, 2019.

  1. Rhys Haskell

    Joined:
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    When I try to upgrade a phone by the management console I get an error:
    The process cannot access the file '/var/lib/3cxpbx/Instance1/Data/Http/Interface/provisioning/XXXXXXXXXX
    /firmware/yealink/T4XS-66.83.0.55.rom' because it is being used by another process.

    I have restarted the services and rebooted the server but am still getting the same issue.

    When I manually upgrade phones I have no issues
    Any ideas?
     
  2. 3cxnub

    Joined:
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    sounds like file permissions, see if you can ls -l in that directory and see if the file exists.
     
  3. eddv123

    eddv123 Well-Known Member

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    Alternately as a test try and place the full provisioning link into the phone directly and see if it takes, this may qualify a few things for you.