Pick up held call on other handset

Discussion in '3CX Phone System - General' started by ian.watts.792, May 15, 2013.

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  1. ian.watts.792

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    If I put a call on hold using 3CXPhone.. I cannot pick up my held call on my handset.
    Is there a dial code to pick up a call you held? There is no indicator that I have a held call because I did not hold the call on that handset.. both are registered to the same extension.
     
  2. leejor

    leejor Well-Known Member

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    You may want to Park a call rather than putting it on hold. it could then be retrieved up by anyone.

    http://www.3cx.com/blog/extension-user-manual/dial-codes/
     
  3. ian.watts.792

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    Yes, I understand park.. seems that where would be a way, considering a "held" call effectively routes it back to the PBX's HOL IVR with an indicator on the handset.. would be nice if that were a subscription which another handset registered to the same extension would pick up.. like Message Waiting does.

    I'll file a feature request if there isn't a way at this point..
     
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