Hello together! we want to provide the following feature to a customer: During the call is connected with a digital receptionist, this call should be shown on the blf. (no problem). In the enhanced softphone surface, you can then pick up this active call with a right-mouse click. How can i make this process on the blf of a Phone (yealink). We already tried this with *20* star code..but this only works with a ringing call, not with an active call. We need this feature after a call is connected (in a digital receptionist). thanks a lot in advance and regards from Munich.