craigreilly
Free User
- Joined
- Feb 1, 2012
- Messages
- 4,134
- Reaction score
- 577
Situation:
Incoming call rings ring-group - which includes 4 phones
2 of the people are out of office.
1 person is already on a call, so number 2 picks up.
Third call comes in.
Person 1 ends their call.
Person 1 can not get the incoming call. It is not shown on another line of the user.
Does this make sense? Should I do a queue instead ?
Incoming call rings ring-group - which includes 4 phones
2 of the people are out of office.
1 person is already on a call, so number 2 picks up.
Third call comes in.
Person 1 ends their call.
Person 1 can not get the incoming call. It is not shown on another line of the user.
Does this make sense? Should I do a queue instead ?