Hi, We have been trying to place external calls using the Latest VoIP Client. including the TAPI function which places the call. The deskphone rings (I am in 'desk phone' mode) but the call nerver completes, i just get the following logs.. 15:15:20.146 CallLeg:nFailure [CM503003]: Call(258): Call to sip:email@example.com:5060 has failed; Cause: 408 Request Timeout; internal 15:14:47.694 CallCtrl:nSelectRouteReq [CM503004]: Call(258): Calling: VoIPline:10000@[Dev:sip:firstname.lastname@example.org:5060, Dev:sip:email@example.com:5060, Dev:sip:firstname.lastname@example.org:5060] 15:14:47.663 CallCtrl:nSelectRouteReq Making route(s) to [sip:email@example.com] 15:14:43.835 CallCtrl:nLegConnected [CM503007]: Call(258): Device joined: sip:firstname.lastname@example.org:2060;line=9zazr5cp and the transfer times out after about 30 seconds. Internal calls work fine using TAPI. Any ideas? Also in Call Assistant there was a call button where you could enter a phone number, this is missing in the VoIP client. We found this useful when cutting and pasting from other 'none TAPI' apps. Could this be added again or even better is there a way to have a keyboard shortcut to be able to copy direct to VoIP Client to call e.g. <CTRL> + <SHIFT> + C.