Play music on hold in queues always from the beginning

Discussion in 'Ideas' started by infohit, Dec 9, 2017.

Play music on hold in queues always from the beginning 5 5 5votes
5/5, 5 votes

  1. infohit

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    It would be nice to have an option, to set music on hold, or playlists, to always start playing from the beginning of the file.
     
    #1 infohit, Dec 9, 2017
    Last edited: Dec 15, 2017
    TEIN d.o.o. likes this.
  2. advanced25

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    We're having opposite problems! I'm finding that the default behavior is to always start at the beginning and I want to change it so that the callers are dropped in wherever the system is playing the file at that point in time.
     
  3. voiptoys

    voiptoys Member

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    My understanding is the first caller into a queue starts the playing of the wav file which then continues in a endless loop. Any new callers sent to the queue hear the audio based on where the audio is in the loop. There is no way to change the behavior.
     
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  4. infohit

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    Exactly. It used to always play from the beginning in some older versions of 3CX. I'm asking for a simple checkbox to let users decide whether they want that or not.

    @voiptoys what version are you running that plays always from the beginning? Would you mind posting some screenshots of your queue config that's behaving this way?