Hello, I too must mention how "FANTASTIC" this software is and based on how "bug free" it is, how many hours must have went into it to making it what it has become today. Great Job!!! and Thanks. I have read within the forum a suggestion to incorporate a way to transfer a call to an extension via some type of key command. ie ... ##387 102 (102 being the extion number and ##387 being the transfer command for example). This then could be entered manually or programmed on a "programmable button" on a phone or extra button option. I would think that there would be possibly many features that could be created within this format ie... conference calling, bargin extension, pickup a call that is on hold on another phone, paging over an extension or group of extensions etc etc. One last request that I would like to suggest is that within the extension setup you provide the ability to transfer the call into voicemail based on different criterian no answer, phone busy, not registered, etc. however only to the voicemail for that extension. Can you please provide a drop down that we can select what voicemail box to transfer them into. This would open up many different possibilities. You are helping to make this a woderful world.