Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

Polling Strategy in Call Center edition

Discussion in '3CX Phone System - General' started by Roy Chin, Oct 10, 2011.

Thread Status:
Not open for further replies.
  1. Roy Chin

    Aug 22, 2011
    Likes Received:
    Hi fellow 3cx-ers,

    Does anyone know which timeframe 3cx handles when choosing 'fewest answered' strategy.

    for example: does it it look on a daily base or does it look keep track from the moment the queue exists, which member has the fewest answered calls.


    THTTelecom bv
    The Netherlands
Thread Status:
Not open for further replies.