Polycom 650 with sidecar

Discussion in '3CX Phone System - General' started by netswork, Apr 11, 2012.

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  1. netswork

    netswork Active Member

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    I am testing out a polycom 650 with a side car. In the phone provisioning it seems that blf 5 and 6 dont do anything. On the phone line button 1 and 2 are the extension. 3-6 (BLF1-4) get what ever I configure them to be. BLF 5 and 6 seem to go nowhere, and then then side car starts at BLF 7. Is this normal for these phones?
     
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  2. craigreilly

    craigreilly Well-Known Member

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    Some phones lock buttons and you have to unlock them.
    I had this on an Astra phone buttons 1 and 2.
    I added this to the template.

    Code:
    prgkey1 locked: 0
    prgkey2 locked: 0
    
     
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  3. 3397premier

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    We just configured Polycom 650 with sidecar and it worked fine. One thing we have to change in provision template for Polycom 650 template

    <reg
    reg.1.address="%%extension_number%%"
    reg.1.auth.password="%%extension_auth_pw%%"
    reg.1.auth.userId="%%extension_auth_id%%"
    reg.1.displayName="%%extension_first_name%% %%extension_last_name%%"
    reg.1.lineKeys="1"
    reg.1.lineKeys.SPIP320="2"
    reg.1.lineKeys.SPIP321="2"
    reg.1.lineKeys.SPIP330="2"
    reg.1.lineKeys.SPIP331="2"
    reg.1.lineKeys.SPIP335="2"
    reg.1.lineKeys.SPIP450="1"
    reg.1.lineKeys.SPIP550="2"
    reg.1.lineKeys.SPIP560="2"
    reg.1.lineKeys.SPIP650="2" <<<<<<Default is 2, and we change to 5 for reception able to get 5 incoming call on hold
    reg.1.lineKeys.SPIP670="2"

    This video showed how to change how many extension that you want for 650 model, I didn't used this but my teammate think this will help you also.
    http://www.youtube.com/watch?v=xIUEwfcuxPM

    Let us know if it help :)
     
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