- Joined
- Nov 9, 2010
- Messages
- 11
- Reaction score
- 0
I am having an issue on a new install where I am unable to blind transfer internally using Polycom IP 450 and IP 335 phones. 3cx is the latest build (9 sp4) and boot rom and firmware are 4.3 and 3.3.1. I brought two phones home from the client and tested on test NFR server and blind transfer worked fine.
When you answer the call, select transfer, blind internally the send soft key comes up and you enter the extension. Once you hit send you hear the tones sent but nothing changes on the screen and the caller just stays on hold.
Calls from the PSTN work fine, and my remote Cisco SPA 504g works fine. The only thing I wonder about is the server was built for 3 digit extensions and the customer wanted two so I changed. This is my first 3CX commercial install, but I have extensive experience with Broadsoft, Trixbox and Bicom. Need to get this working so I can submit final bill.
Thanks
When you answer the call, select transfer, blind internally the send soft key comes up and you enter the extension. Once you hit send you hear the tones sent but nothing changes on the screen and the caller just stays on hold.
Calls from the PSTN work fine, and my remote Cisco SPA 504g works fine. The only thing I wonder about is the server was built for 3 digit extensions and the customer wanted two so I changed. This is my first 3CX commercial install, but I have extensive experience with Broadsoft, Trixbox and Bicom. Need to get this working so I can submit final bill.
Thanks