Polycom Paging

Discussion in '3CX Phone System - General' started by paul.hadley, Jul 2, 2012.

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  1. paul.hadley

    paul.hadley New Member

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    Has anyone got paging working with Polycom Phones

    I am using a Poly Ip501 with Sip 316 and 3CX V10 SP6 (Manual Provisioned)

    It looks like I need to change something in the Sip Config file so that the phone can understand the auto-answer instruction in the header but I can't quite see what.

    When the phone is added to a paging group it just rings. I can add 3CX Phone and a Grandstream OK but the Polycom just rings.
     
  2. craigreilly

    craigreilly Well-Known Member

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    I do not use Polycoms - but with my Yealinks I had to enable intercom... just a thought.
     
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  3. paul.hadley

    paul.hadley New Member

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    Yes that's the problem. With phones that have a web interface its generally quite easy to enable the setting. I just can find the relevant setting in the Sip Config file the Polycom.

    Any help gratefully received.
     
  4. craigreilly

    craigreilly Well-Known Member

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    No I enable the setting in the 3cx template... thankfully someone before me had a lot of experience fine tuning things.
     
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  5. paul.hadley

    paul.hadley New Member

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    That wasn't a bad idea.

    Although I don't configure the phone from 3CX I set it do so and there you go, all the lines I needed to copy into my actual config files from the ones generated by 3CX.
     
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