Hi All
a) Can you guys be a bit more positive? Keep in mind that this is not our fault. It is not our problem that Polycom never do anything for us.
b) This was a bug in our template. You can go to phones template updates in the management console and update the latest templates from there. When you have cases like this, all we need is a comment on the blog. We are looking constantly at comments on the blog and we will address them asap. Just like we did now.
c) JonnyM - We are developers of telephony Media Servers, write complex transcoding algorithms, call managers, sip stacks, sip clients running on multiple platforms etc etc. A polycom phone (as unnecessarily complex as it may be compared to other phone manufacturers) is NOT going to scare us trust me.
FYI on this earth that we live in, XML is Case sensitive. There is nothing to work out. Stop acting like this and make your research before calling us whiners. One of XML's language schematic properties is case sensitivity.
For all the rest supporting Polycom Phones:
Please do not ignore clear warning signs like this:
http://www.3cx.com/sip-phones/ -
UPDATED LINK.
Like, do I need to send you guys to an Oprah show, maybe she can give it a shot at explaining to you that the relationship is NOT good and not going anywhere anytime soon???
Come on guys.. If you have phones already, no problem - everything still works and we will remove nothing that was already there. Just contact us and we will check. But there Is no need to write in all this tone.
To the comment where 3CX is becoming a snom and yealink pbx. No its not. But 3CX cannot add new features for polycom phones because it is impossible: A few examples are below.
No remote extension provisioning - ERM the polycom phone, last I checked early 2013 had no stun.... Did they add it now or they expect the user to write the public ip in the web interface? And what if the public ip changes?
If you polycom users are happy to download firmwares using option 66, then go for it. One change in the provisioning path and you have to go, find all your reservations and update them.
We want to upgrade firmwares using SIP Notifies dynamically built - and if Snom and Yealink added these features, then firmware update will be seemless for these phones using the Reset and Provisioning button.
Firmware updates- Big no - impossible -
Jonny you call 3CX a maze? What do you think of the link that you have to scratch your head against before updating a firmware?
http://downloads.polycom.com/voice/voip ... atrix.html. Combined and split, bootroms against firmware?
But if this makes you happy, then I'm not understanding why there is so much stabbing in this thread. Point is this. We are moving forward and putting technology in front of us. If the manufacturer wants to remain ancient, we will keep on moving forward without it. It's that simple.