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Polycom provisioning, adding options to template

Discussion in '3CX Phone System - General' started by FGCUHank, May 6, 2011.

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  1. FGCUHank

    FGCUHank New Member

    Feb 27, 2010
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    I have edited the default template and created my own specifically for the IP550. I have confirmed that my phone is calling the new template and not the original default polycom template.

    In my new template I have added/modified the following:

    in the <reg I have added reg.1.linekeys="2"
    this works and I have 2 of the 4 line keys displayed as expected

    in <up I have added up.welcomeSoundEnabled="1" and up.welcomeSoundOnWarmBootEnabled="1"
    in <saf I have added saf.1="SoundPointIPWelcome.wav"
    this works and on boot I now get the wav file played.

    in <bg I have


    And the desired logo file displays. I know I only need the gray for this phone but I put the color in there anyway so I don't forget when I go to configure the other phones and add new color Polycom phones

    Where I'm having trouble is in the and <dir options

    in <dir I have

    But the phone is not downloading the 0000000000-directory.xml file each time it boots. I tested by changing an extension name after the boot and then rebooted the phone. I got this info from PJR's reply in the post titled Polycom phone book struggles

    Any input on the <dir option would be greatly appreciated.

    Thanks in advance.
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