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- Feb 17, 2012
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Hi,
I am running 3CX 12 SP2. I have a Polycom SoundStation IP 6000 phone which reports UNPROVISIONED in the MAC Address field in 3CX. I did a factory reset of the phone. I deleted the extension/config files from 3CX and recreated it. I changed the Option 66 URL in my DHCP server. The phone appears to have pulled all the correct settings in from 3CX like name, ext, time, etc. Any ideas?
Chris
I am running 3CX 12 SP2. I have a Polycom SoundStation IP 6000 phone which reports UNPROVISIONED in the MAC Address field in 3CX. I did a factory reset of the phone. I deleted the extension/config files from 3CX and recreated it. I changed the Option 66 URL in my DHCP server. The phone appears to have pulled all the correct settings in from 3CX like name, ext, time, etc. Any ideas?
Chris