Hi everyone, I can't get my Polycom VVX500 to provision at all. We have 3CX running on AWS using the PBX Express. Basically the issue I have is I go to my extension, then Phone Provisioning. I press Add and select the Polycom VVX 500 and enter the MAC address. Under IP Phone, it has provisioning method: Local LAN (in the office) as the only option in the drop down. Obviously we aren't in the office, as this is running on AWS. Then there's a drop down "Select interface" which has our internal AWS IP 172.31 selected, and then makes the provisioning link http://172.31.X.X/provisioning/g02qz5blnlw9nz with X's to hide the actual IP. If I use this on the Polycom it just times out, and if you try to access that even in a browser it does the same thing. If I change select interface to our 3CX hosted FQDN, it changes the provisioning server to http://company.3cx.miami/provisioning/g02qz5blnlw9nz. If I use that, the phone says 404 not found as does a web browser. Also all our websites are HTTPS not HTTP so not sure why the provisioning link is just HTTP or if that matters. I can't get this to work at all, am I missing something? Why can't I choose out of the office under Provisioning Method?