We have new and old model Polycom which provision just fine under version 9 SP4. We have a fresh install of version 10 and setup provisioning for Polycom model 501 using the built in template for version 501 (3.1.x). The phone will go through its boot up process and load the config. We are getting an error "Error, application is not present!". We are on the latest BootROM 4.1.4 for Polycom 501. Anyone experiencing this issue with Polycom?