I work remotely from my home office for a company that recently installed 3CX. I elected to install the 3CXPhone on my corporate laptop and am having issues with call quality. Call quality is excellent for inbound and outbound calls to other employees that reside in the corporate office. However calling other numbers outside of our office is another matter. It seems that my call has to pass through the corporate network to dial out, which degrades the call (?) The same quality issue occurrs with inbound calls that do not originate from our phone system. I'm experiencing intermittent combinations of echo, static, humming, audio delays and audio break up using two different headsets. Callers claim that I sound "far away" and that the audio cuts out. I'm using ver 5.0.149 of the 3CXPhone and I've tried both the Plantronics USB wireless headset and the Logitech USB wired headset with no improvement. Corporate doesn't have the time or resources to figure out how to solve the problem. Has anyone experienced a similar scenario with remote employees and figured out how to solve the problem?