Portech question

Discussion in '3CX Phone System - General' started by Luckyearl, Jun 12, 2011.

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  1. Luckyearl

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    Jan 30, 2011
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    Hi

    Newbii to 3cx, have 3cx v10, spa3102 and portech mv370 firmware v6.694.b
    I am able to make & recive call through SPA3102, but unable to make of recive calls from portech.
    The status of both devices is green in the staus bar

    3CX 10.172.137.13
    SPA 10.172.137.7
    portech 10.172.137.8

    The Activity log is

    12:59:20.023 [CM505002]: Gateway:[Portech] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [CM5K (706220)] PBX contact: [sip:10001@10.172.137.13:5060]
    12:59:20.023 [CM503002]: Call(12): Alerting sip:10001@10.172.137.8:5060
    12:59:19.570 [CM503025]: Call(12): Calling PSTNline:07991234242@(Ln.10001@Portech)@[Dev:sip:10001@10.172.137.8:5060]
    12:59:19.523 [CM503004]: Call(12): Route 1: PSTNline:07991234242@(Ln.10001@Portech)@[Dev:sip:10001@10.172.137.8:5060]
    12:59:19.523 [CM503010]: Making route(s) to <sip:07991234242@10.172.137.13:5060>
    12:59:19.523 [CM505001]: Ext.105: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CXPhone 6.0.19548.0] PBX contact: [sip:105@127.0.0.1:5060]
    12:59:19.508 [CM503001]: Call(12): Incoming call from Ext.105 to <sip:07991234242@10.172.137.13:5060>
    12:58:26.399 [CM503008]: Call(11): Call is terminated
    12:58:19.259 [CM503007]: Call(11): Device joined: sip:10000@10.172.137.7:5062
    12:58:19.259 [CM503007]: Call(11): Device joined: sip:105@127.0.0.1:1212;rinstance=202c58f42bbc9907
    12:58:19.259 [CM505002]: Gateway:[SPA1] Device info: Device Identified: [Man: Linksys;Mod: SPA Series;Rev: General] Capabilities:[reinvite, no-replaces, able-no-sdp, recvonly] UserAgent: [Linksys/SPA3102-3.3.6(GW)] PBX contact: [sip:10000@10.172.137.13:5060]
    12:58:19.259 [CM503002]: Call(11): Alerting sip:10000@10.172.137.7:5062
    12:58:19.197 [CM503025]: Call(11): Calling PSTNline:01253300000@(Ln.10000@SPA1)@[Dev:sip:10000@10.172.137.7:5062]
    12:58:19.150 [CM503004]: Call(11): Route 1: PSTNline:01253300000@(Ln.10000@SPA1)@[Dev:sip:10000@10.172.137.7:5062]
    12:58:19.134 [CM503010]: Making route(s) to <sip:01253300000@10.172.137.13:5060>
    12:58:19.134 [CM505001]: Ext.105: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CXPhone 6.0.19548.0] PBX contact: [sip:105@127.0.0.1:5060]
    12:58:19.134 [CM503001]: Call(11): Incoming call from Ext.105 to <sip:01253300000@10.172.137.13:5060>


    Can you plz advise why can't make or recive calls thru Portech

    Thnaks in advance

    lucky
     
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