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Portech question

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Luckyearl

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Jan 30, 2011
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Hi

Newbii to 3cx, have 3cx v10, spa3102 and portech mv370 firmware v6.694.b
I am able to make & recive call through SPA3102, but unable to make of recive calls from portech.
The status of both devices is green in the staus bar

3CX 10.172.137.13
SPA 10.172.137.7
portech 10.172.137.8

The Activity log is

12:59:20.023 [CM505002]: Gateway:[Portech] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [CM5K (706220)] PBX contact: [sip:[email protected]:5060]
12:59:20.023 [CM503002]: Call(12): Alerting sip:[email protected]:5060
12:59:19.570 [CM503025]: Call(12): Calling PSTNline:07991234242@(Ln.10001@Portech)@[Dev:sip:[email protected]:5060]
12:59:19.523 [CM503004]: Call(12): Route 1: PSTNline:07991234242@(Ln.10001@Portech)@[Dev:sip:[email protected]:5060]
12:59:19.523 [CM503010]: Making route(s) to <sip:[email protected]:5060>
12:59:19.523 [CM505001]: Ext.105: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CXPhone 6.0.19548.0] PBX contact: [sip:[email protected]:5060]
12:59:19.508 [CM503001]: Call(12): Incoming call from Ext.105 to <sip:[email protected]:5060>
12:58:26.399 [CM503008]: Call(11): Call is terminated
12:58:19.259 [CM503007]: Call(11): Device joined: sip:[email protected]:5062
12:58:19.259 [CM503007]: Call(11): Device joined: sip:[email protected]:1212;rinstance=202c58f42bbc9907
12:58:19.259 [CM505002]: Gateway:[SPA1] Device info: Device Identified: [Man: Linksys;Mod: SPA Series;Rev: General] Capabilities:[reinvite, no-replaces, able-no-sdp, recvonly] UserAgent: [Linksys/SPA3102-3.3.6(GW)] PBX contact: [sip:[email protected]:5060]
12:58:19.259 [CM503002]: Call(11): Alerting sip:[email protected]:5062
12:58:19.197 [CM503025]: Call(11): Calling PSTNline:01253300000@(Ln.10000@SPA1)@[Dev:sip:[email protected]:5062]
12:58:19.150 [CM503004]: Call(11): Route 1: PSTNline:01253300000@(Ln.10000@SPA1)@[Dev:sip:[email protected]:5062]
12:58:19.134 [CM503010]: Making route(s) to <sip:[email protected]:5060>
12:58:19.134 [CM505001]: Ext.105: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CXPhone 6.0.19548.0] PBX contact: [sip:[email protected]:5060]
12:58:19.134 [CM503001]: Call(11): Incoming call from Ext.105 to <sip:[email protected]:5060>


Can you plz advise why can't make or recive calls thru Portech

Thnaks in advance

lucky
 
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