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possiblity to 3cx assistant to make attended transfert

Discussion in '3CX Phone System - General' started by bluetel2, Mar 30, 2010.

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  1. bluetel2

    bluetel2 Member

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    Hi all,

    is it possible with last 3cx assistant to make attended transfert ?

    tks advance
     
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  2. roberts3cx

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    This information would be interesting for us too.
     
  3. stober

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    hum, dont remember seeing that feature specifically.

    Because the dig.recep is a "special" extension (default 8000) you could setup a regular extension that is call forwarded to the dig.recep.

    Add the new regular reception extension to a group call "Attendant" and voila, drag and drop calls to the dig.recep!


    stober
     
  4. carolinainnovative

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    I think he meant attended transfer - not attendant transfer... as in I stay on the line, talk to the person, "hey its so and so on the phone for you. ok here they are." and then transfer. Unfortunately, either way, I think the answer is no. There are workarounds you could use to simulate the behavior - but the assistant itself does not support attended transfers otherwise.
     
  5. stober

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    haha. that would be a nice feature.
     
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