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Potential Bug in Phonebook

Discussion in 'Android' started by haywardi, Dec 12, 2013.

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  1. haywardi

    Feb 27, 2011
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    Today I've been playing around with the company phone book on V12 and think I've found a bug.

    Essentially in the past I've only loaded the phone number into the mobile field and if I have more than one phone number I would create two entries for the same person, both with the telephone numbers loaded into the mobile field.

    However, today I thought as there are several entries in the company phone book I would load one customer record and populate the actual fields, eg Home, Business, Mobile etc etc etc

    All seemed to work EXCEPT on my android phone!

    In brief, it would appear that you HAVE to load ALL numbers into the mobile field (creating multiple contacts as necessary) otherwise any numbers loaded into different fields won't show.

    Is this a bug or a feature?

    Season Greetings
  2. IliasL_3CX

    3CX Support

    Jun 2, 2014
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    Hi there,

    This is a feature only the number that you have specified in the mobile field will be displayed.

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