Prepend POUND (#) in Outbound Call Rule

Discussion in '3CX Phone System - General' started by Moxi, Feb 18, 2008.

  1. Moxi

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    I need to prepend POUND after a 4 digit code in Outbound Call Rule, but it doesn't work, I know the 4 digits are working because when i press # in my softphone i can access the line.
    3CX -> PSTN (4digits + # to access)

    Any help?
     
  2. Vic D'Elfant

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    I'm aware this is an ancient topic, but now it makes two of us which need this feature :) We need a number prefixed by #31# (= restricted call) for an outbound rule, but the phone server turns this into some hex-equivalents:

    Code:
    10:32:23.865  [CM503003]: Call(32): Call to sip:%2331%231%23xxxxxxxxxx@sip.provider.nl:5060 has failed; Cause: 404 Not Found; from IP:xxx.xxx.xxx.xxx:5060
    Would it be possible to fix this with an hotfix? It's a pretty important feature for us.
     

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