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Prepended string for outbound rule - messy call IDs

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ian.watts

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Apr 8, 2011
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I am on Flowroute.. they have some issue with their SIP registration host and suggested IP-based registration.
Fine.

They identify based on allowed IP (we have static) and a "tech ID" string. That string is configured to prepend on the outbound rule(s) accordingly.

References:
https://support.flowroute.com/customer/ ... ound-calls
https://support.flowroute.com/customer/ ... figuration

It works fine. However.. every outbound call in 3CX Phone for Windows, or the Manager view, shows the Callee as <techID>*<number>. Is there a way to get that cleaned up? I will guess it will also show up in call logs et al.. so I'd like to basically replace the prepended text with null and keep the last. Any ideas?
 
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