Presence function on a SNOM 370 with 3cx

Discussion in '3CX Phone System - General' started by ansu2723, Apr 8, 2010.

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  1. ansu2723

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    Hello,

    When I set my presence on my SNOM 370 to (for example) Busy nothing happends in 3cx. The other telephones doesnt show this and the 3cx Assistant only show Available.

    What can I do to get this to work?

    Best regards
    Andreas
     
  2. mfm

    mfm Active Member

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    Hi,

    In the Snom there is an option to change what code the DND buttons sends to the PBX. *60 as available and *61 as away. Please refer to the manual for settings these buttons.
     
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  3. ansu2723

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    Thanks for your answer but that was not the question.

    You can choose from a presence menu in the Snom 370 Available, busy, lunch, meeting etc. Shouldnt this be shown in the 3cx Assistance.

    For example. If I use the DND button my colegues dont know if im on lunch in a meeting etc. They just se that I dont want to be disturbed.

    How do I configure this. Its standard on most PBX:s.

    Best regards Andreas.
     
  4. Nick Galea

    Nick Galea Site Admin

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    To set your status on the 3CX PBX, you must use the 3CX Assistant, not a function on a Snom phone.
     
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