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Discussion in 'iOS' started by georgi0, Mar 20, 2017.
can you help me fix this problem?
Georgio, while in the Presence, please try to resize right the 3CX client (unlike Windows, MACOS doesn't show a window's resizing frame, and the 3CX MAC client is resizable). Also you may try, while in the Presence, in the 3CXClient menu, to click Re-register. Please tell me if any of these two tests fix the display problem.
yes i did, but nothing changed.
If you want, today or next week, please send me by PM one eMail address where I could send you next week some 3CX client debug .DMGs.
OK, thanks Georgio for helping us:
It seems the problem is the Arial font being disabled or missing in the system.
Exit the 3CX client then open Finder/Applications/Font Book.app. In All Fonts scroll to Arial. If not present, you have to reinstall it (it's a system font) Otherwise, it should have been disabled and it should looks like in attached screenshot. Righ-click it and choose Enable "Arial" Family, then start the 3CX client again.
it was my pleasure to assist you in helping me solve this issue.