Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

Prevent users from switching out of CTI

Discussion in 'Windows' started by 3CXusername, Jul 31, 2014.

Thread Status:
Not open for further replies.
  1. 3CXusername

    3CXusername New Member

    Joined:
    Jul 31, 2014
    Messages:
    183
    Likes Received:
    16
    Good Day,

    Is there a way to "lock down" 3CXPhone for Windows to only use CTI? Maybe hide the option to go into softphone mode?

    I know there is "Configure default phone to use in 3CXPhone for Windows" in the management console but it doesn't prevent end-users from switching to softphone.

    Thanks.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  2. pj3cx

    pj3cx Active Member

    Joined:
    Aug 1, 2013
    Messages:
    646
    Likes Received:
    1
    Hi there,
    I'm afraid there isn't such a feature at the moment.
    You could post this on 3CX Ideas as a feature request : http://www.3cx.com/ideas
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Thread Status:
Not open for further replies.