PRI, DID's, and incoming faxes

Discussion in '3CX Phone System - General' started by sunstate, Feb 18, 2010.

Thread Status:
Not open for further replies.
  1. sunstate

    sunstate Member

    Joined:
    Dec 16, 2009
    Messages:
    257
    Likes Received:
    0
    Let's say I have a PRI coming into a Patton 4960 with 50 DID's (one for each extension). If I wanted a user to be able to receive incoming calls and incoming faxes on their single DID, is there any way to do that? Or would I have to have a second DID for each user that needs incoming faxes to come to their individual email address (instead of the global default email address set in the Fax Server settings)?

    Thanks,

    Seth
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  2. StaffKB

    Joined:
    Jan 5, 2010
    Messages:
    97
    Likes Received:
    0
    Hi there

    If you require the seperate ext to receive faxes then yes you would have to create a seperate DID for each ext so there will be one for voice and one for FAX.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Thread Status:
Not open for further replies.