3CX v14 Hosted has this option: Generate Support Info enabled for all users on all instances. Generate Support Info shows information for all instances on the server, not just the one you are logged into. This means that a user on instance 1 can download this support info and see names and extension info of users on instance 2,3,4 etc. We do not want to have our customers on instance 1 seeing the information of users on other instances. Things that can be seen of users on other instances: 1.Full Name (if filled in), 2. their Extension number, 3. their local IP address, 4. WAN IP address, 5. Phone type and Firmware, 6. SIP port, 7. Hostname and probably more if you dig a little deeper. This kind of information should never be revealed to any other users on a different instance. I`m afraid that this can even become a legal issue in certain countries. We would like to see this option "Generate Support Info" being disabled by default on all instances, or at the least being made optional by the server admins.