PROBLE WITH EXTERNAL

Discussion in '3CX Phone System - General' started by kirimis, Nov 13, 2007.

  1. kirimis

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    i HAVE PROBLEM WITH EXTERNAL EXTENTIONS
    When i cal the i can hear the but they cannot, if they reboot the sip phone the it is ok for a while, after two calls the same thing goes on. ports are ok and i have also stun server on remote set as stun.3cx.com.
    Can somebody help?
     
  2. 5qg4

    5qg4 Active Member

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    Please provide more details for your problem. Such as 3CX version ? Console log.
     
  3. webguyz

    webguyz New Member

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    These types of problem are usually related to STUN settings or NAT not being enabled at the remote end and so when the media server tries to setup a audio channel it fails. With a snippet of your status log (in debug mode) that covers one of these calls we can give you a better idea as to whats happening.
     

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