Problem getting phone to register

Discussion in '3CX Phone System - General' started by weaver4, May 12, 2007.

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  1. weaver4

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    I have a few Linksys SPA941 telephones.

    For the User ID I am using: t001a and the password is zebra. I set this up correctly, with ext 211, but the phones won't register. The phones are on the same subnet as the server and the are making contact, but they fail registration.

    Here is my log file.

    Please help.

    ======================================

    10:56:01.937|.\CallMgr.cpp(365)|Log2||LoadLicenceInfo:Licence loading error
    10:56:01.953|.\CallMgr.cpp(69)|Log2|CallManager|CallMgr::Initialize:Start 3CX PhoneSystem Call Manager
    10:56:01.953|.\CallMgr.cpp(70)|Log2|CallManager|CallMgr::Initialize:Version: 3.0.1928.0
    10:56:02.171|.\CallMgr.cpp(78)|Log2|CallManager|CallMgr::Initialize:** Initializing SIP stack **
    10:56:02.203|.\CM_Stack.cpp(24)|Log2|SipStack|CallMgr::Stack::Initialize:** Adding transports **
    10:56:02.203|UdpTransport.cxx(34)|Trace5|Resip|>>:Creating UDP transport host= port=5060 ipv4=1
    10:56:02.218|TcpTransport.cxx(27)|Trace5|Resip|>>:Creating TCP transport host= port=5060 ipv4=1
    10:56:02.218|DnsUtil.cxx(140)|Trace5|Resip|>>:local hostname does not contain a domain part
    10:56:02.218|.\CallMgr.cpp(84)|Trace5|CallManager|CallMgr::Initialize:My address: "3cxPbx"<sip:3cxPbx@173.100.10.4:5060>
    10:56:02.234|.\CallMgr.cpp(190)|Log2|DUM|CallMgr::DumThread::thread:** Enter DUM Thread **
    10:56:02.312|.\DBAccessor.cpp(69)|Log2||DBA:** Database connection Ok **
    10:56:02.437|.\CM_Stack.cpp(85)|Log2|SipStack|CallMgr::Stack::thread:** Enter Stack Loop **
    10:56:02.546|.\StunClient.cpp(57)|Log2|STUN|StunClient::process:Send initial STUN request to 194.221.62.209
    10:56:05.531|.\SLServer.cpp(21)|Log2||ListenConnect:SL: connected 3cx-test:0/MediaServer at [3cx-test:0]/MediaServer
    10:56:05.531|.\MSInterface.cpp(637)|Log2||MediaServerConnected:Media Server is connected
    10:56:05.531|.\MSInterface.cpp(640)|Trace5||MediaServerConnected:New MS Factory created: 11775080
    10:56:05.531|.\MSInterface.cpp(646)|Trace5||MediaServerConnected:Factory is added
    10:56:05.609|.\StunClient.cpp(84)|Error1|STUN|StunClient::process:STUN failed to resolve external IP using server 194.221.62.209
    10:56:05.718|.\StunClient.cpp(57)|Log2|STUN|StunClient::process:Send initial STUN request to 194.221.62.209
    10:56:06.546|.\MSInterface.cpp(540)|Trace5||??:MSLogReports
    10:56:06.546|.\SLServer.cpp(289)|Log2|MediaServer|MediaServerReporting::Service:from '3cx-test:0/MediaServer':IVR not found on 127.0.0.1:5483
    10:56:07.546|.\MSInterface.cpp(540)|Trace5||??:MSLogReports
    10:56:07.546|.\SLServer.cpp(289)|Log2|MediaServer|MediaServerReporting::Service:from '3cx-test:0/MediaServer':*** Connecting to [127.0.0.1:5483] ***
    10:56:08.515|.\MSInterface.cpp(540)|Trace5||??:MSLogReports
    10:56:08.515|.\SLServer.cpp(289)|Log2|MediaServer|MediaServerReporting::Service:from '3cx-test:0/MediaServer':IVR not found on 127.0.0.1:5483
    10:56:08.781|.\StunClient.cpp(84)|Error1|STUN|StunClient::process:STUN failed to resolve external IP using server 194.221.62.209
    10:56:08.890|.\StunClient.cpp(57)|Log2|STUN|StunClient::process:Send initial STUN request to 194.221.62.209
    10:56:09.515|.\MSInterface.cpp(540)|Trace5||??:MSLogReports
    10:56:09.515|.\SLServer.cpp(289)|Log2|MediaServer|MediaServerReporting::Service:from '3cx-test:0/MediaServer':*** Connecting to [127.0.0.1:5483] ***
    10:56:10.593|.\MSInterface.cpp(540)|Trace5||??:MSLogReports
    10:56:10.593|.\SLServer.cpp(289)|Log2|MediaServer|MediaServerReporting::Service:from '3cx-test:0/MediaServer':IVR not found on 127.0.0.1:5483
    10:56:11.593|.\MSInterface.cpp(540)|Trace5||??:MSLogReports
    10:56:11.593|.\SLServer.cpp(289)|Log2|MediaServer|MediaServerReporting::Service:from '3cx-test:0/MediaServer':*** Connecting to [127.0.0.1:5483] ***
    10:56:11.953|.\StunClient.cpp(84)|Error1|STUN|StunClient::process:STUN failed to resolve external IP using server 194.221.62.209
    10:56:12.062|.\StunClient.cpp(57)|Log2|STUN|StunClient::process:Send initial STUN request to 194.221.62.209
    10:56:12.562|.\MSInterface.cpp(540)|Trace5||??:MSLogReports
    10:56:12.562|.\SLServer.cpp(289)|Log2|MediaServer|MediaServerReporting::Service:from '3cx-test:0/MediaServer':IVR not found on 127.0.0.1:5483
    10:56:12.625|.\SLServer.cpp(21)|Log2||ListenConnect:SL: connected 3cx-test:0/VoiceBoxManagerService at [3cx-test:0]/VoiceBoxManagerService
    10:56:13.234|.\SLServer.cpp(21)|Log2||ListenConnect:SL: connected 3cx-test:5483/IVRServer at [3cx-test:5483]/IVRServer
    10:56:13.234|.\IVRInterface.cpp(249)|Log2||IVRConnected:IVR Server is connected
    10:56:13.234|.\IVRInterface.cpp(252)|Trace5||IVRConnected:New MS Factory created: 11775816
    10:56:13.234|.\IVRInterface.cpp(258)|Trace5||IVRConnected:Factory is added
    10:56:13.562|.\MSInterface.cpp(540)|Trace5||??:MSLogReports
    10:56:13.562|.\SLServer.cpp(289)|Log2|MediaServer|MediaServerReporting::Service:from '3cx-test:0/MediaServer':*** Connecting to [127.0.0.1:5483] ***
    10:56:13.562|.\MSInterface.cpp(540)|Trace5||??:MSLogReports
    10:56:13.562|.\SLServer.cpp(289)|Log2|MediaServer|MediaServerReporting::Service:from '3cx-test:0/MediaServer':*** Connected to 3cx-test:5483/IVRServer at 127.0.0.1:5483 ***
    10:56:15.125|.\StunClient.cpp(84)|Error1|STUN|StunClient::process:STUN failed to resolve external IP using server 194.221.62.209
    10:56:15.125|.\CallMgr.cpp(244)|Error1|CallManager|CallMgr::failResolveExtIp:Failed to resolve external IP!
    10:57:02.265|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
    10:58:02.203|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
    10:59:02.250|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
    11:00:02.296|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
    11:01:02.234|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
    11:02:02.281|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
    11:03:02.218|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
    11:04:02.265|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
    11:05:02.203|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
    11:06:02.250|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
    11:07:02.296|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
    11:08:02.234|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
    11:08:18.859|.\SLServer.cpp(21)|Log2||ListenConnect:SL: connected 3cx-test:0/PHPExtension_0 at [3cx-test:0]/PHPExtension_0
    11:09:02.218|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
    11:10:02.218|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
    11:11:02.265|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
    11:12:02.203|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
    11:13:02.250|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
    11:14:02.296|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
    11:15:02.234|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
    11:16:02.203|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
    11:16:15.328|.\StunClient.cpp(57)|Log2|STUN|StunClient::process:Send initial STUN request to 194.221.62.209
    11:16:18.390|.\StunClient.cpp(84)|Error1|STUN|StunClient::process:STUN failed to resolve external IP using server 194.221.62.209
    11:16:18.500|.\StunClient.cpp(57)|Log2|STUN|StunClient::process:Send initial STUN request to 194.221.62.209
    11:16:21.562|.\StunClient.cpp(84)|Error1|STUN|StunClient::process:STUN failed to resolve external IP using server 194.221.62.209
    11:16:21.671|.\StunClient.cpp(57)|Log2|STUN|StunClient::process:Send initial STUN request to 194.221.62.209
    11:16:24.734|.\StunClient.cpp(84)|Error1|STUN|StunClient::process:STUN failed to resolve external IP using server 194.221.62.209
    11:16:24.843|.\StunClient.cpp(57)|Log2|STUN|StunClient::process:Send initial STUN request to 194.221.62.209
    11:16:27.906|.\StunClient.cpp(84)|Error1|STUN|StunClient::process:STUN failed to resolve external IP using server 194.221.62.209
    11:16:27.906|.\CallMgr.cpp(244)|Error1|CallManager|CallMgr::failResolveExtIp:Failed to resolve external IP!
    11:17:02.250|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
    11:18:02.296|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
    11:19:02.234|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
    11:20:02.281|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
    11:21:02.296|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
    11:22:02.250|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
    11:23:02.203|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
    11:24:02.250|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
    11:25:02.250|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
    11:25:38.906|ServerAuthManager.cxx(50)|Trace5|Resip|>>:ServerAuth rejected request SipReq: REGISTER 173.100.10.4 tid=-ef50f548 cseq=REGISTER contact=t001a@173.100.11.5:5060 / 1 from(wire)
    11:25:38.937|ServerAuthManager.cxx(50)|Trace5|Resip|>>:ServerAuth rejected request SipReq: REGISTER 173.100.10.4 tid=-ad237f64 cseq=REGISTER contact=t001b@173.100.11.5:5061 / 1 from(wire)
    11:26:02.281|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
    11:26:21.578|ServerAuthManager.cxx(50)|Trace5|Resip|>>:ServerAuth rejected request SipReq: REGISTER 173.100.10.4 tid=-b1eb1f8c cseq=REGISTER contact=t001a@173.100.11.5:5060 / 1 from(wire)
    11:26:21.593|ServerAuthManager.cxx(50)|Trace5|Resip|>>:ServerAuth rejected request SipReq: REGISTER 173.100.10.4 tid=-5bd3bb34 cseq=REGISTER contact=t001b@173.100.11.5:5061 / 1 from(wire)
    11:27:02.296|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
    11:27:34.203|ServerAuthManager.cxx(50)|Trace5|Resip|>>:ServerAuth rejected request SipReq: REGISTER 173.100.10.4 tid=-dfc82556 cseq=REGISTER contact=t001a@173.100.11.5:5060 / 1 from(wire)
    11:27:34.218|ServerAuthManager.cxx(50)|Trace5|Resip|>>:ServerAuth rejected request SipReq: REGISTER 173.100.10.4 tid=-7ef85ff0 cseq=REGISTER contact=t001b@173.100.11.5:5061 / 1 from(wire)
    11:28:02.296|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
    11:29:02.203|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
    11:30:02.281|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
    11:30:35.781|ServerAuthManager.cxx(50)|Trace5|Resip|>>:ServerAuth rejected request SipReq: REGISTER 173.100.10.4 tid=-8d9489be cseq=REGISTER contact=t001a@173.100.11.5:5060 / 1 from(wire)
    11:30:35.812|ServerAuthManager.cxx(50)|Trace5|Resip|>>:ServerAuth rejected request SipReq: REGISTER 173.100.10.4 tid=-50ad06a8 cseq=REGISTER contact=t001b@173.100.11.5:5061 / 1 from(wire)
    11:31:02.250|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
    11:32:02.296|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
    11:33:02.203|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
    11:33:50.484|ServerAuthManager.cxx(50)|Trace5|Resip|>>:ServerAuth rejected request SipReq: REGISTER 173.100.10.4 tid=-37accb5e cseq=REGISTER contact=t001a@173.100.11.5:5060 / 1 from(wire)
    11:33:50.500|ServerAuthManager.cxx(50)|Trace5|Resip|>>:ServerAuth rejected request SipReq: REGISTER 173.100.10.4 tid=-ca48b188 cseq=REGISTER contact=t001b@173.100.11.5:5061 / 1 from(wire)
    11:34:02.281|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
    11:34:24.109|ServerAuthManager.cxx(50)|Trace5|Resip|>>:ServerAuth rejected request SipReq: REGISTER 173.100.10.4 tid=-8df5503 cseq=REGISTER contact=t001a@173.100.11.5:5060 / 1 from(wire)
    11:34:24.125|ServerAuthManager.cxx(50)|Trace5|Resip|>>:ServerAuth rejected request SipReq: REGISTER 173.100.10.4 tid=-8ca8ac1a cseq=REGISTER contact=t001b@173.100.11.5:5061 / 1 from(wire)
    11:35:02.296|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
    11:36:02.281|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
    11:36:28.015|.\StunClient.cpp(57)|Log2|STUN|StunClient::process:Send initial STUN request to 194.221.62.209
    11:36:31.078|.\StunClient.cpp(84)|Error1|STUN|StunClient::process:STUN failed to resolve external IP using server 194.221.62.209
    11:36:31.187|.\StunClient.cpp(57)|Log2|STUN|StunClient::process:Send initial STUN request to 194.221.62.209
    11:36:34.250|.\StunClient.cpp(84)|Error1|STUN|StunClient::process:STUN failed to resolve external IP using server 194.221.62.209
    11:36:34.359|.\StunClient.cpp(57)|Log2|STUN|StunClient::process:Send initial STUN request to 194.221.62.209
    11:36:37.421|.\StunClient.cpp(84)|Error1|STUN|StunClient::process:STUN failed to resolve external IP using server 194.221.62.209
    11:36:37.531|.\StunClient.cpp(57)|Log2|STUN|StunClient::process:Send initial STUN request to 194.221.62.209
    11:36:40.593|.\StunClient.cpp(84)|Error1|STUN|StunClient::process:STUN failed to resolve external IP using server 194.221.62.209
    11:36:40.593|.\CallMgr.cpp(244)|Error1|CallManager|CallMgr::failResolveExtIp:Failed to resolve external IP!
    11:37:02.250|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
    11:38:02.296|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
    11:39:02.234|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
    11:40:02.296|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
    11:40:15.109|ServerAuthManager.cxx(50)|Trace5|Resip|>>:ServerAuth rejected request SipReq: REGISTER 173.100.10.4 tid=-519d104c cseq=REGISTER contact=t001a@173.100.11.5:5060 / 1 from(wire)
    11:40:15.125|ServerAuthManager.cxx(50)|Trace5|Resip|>>:ServerAuth rejected request SipReq: REGISTER 173.100.10.4 tid=-f6fc8033 cseq=REGISTER contact=t001b@173.100.11.5:5061 / 1 from(wire)
    11:40:46.718|ServerAuthManager.cxx(50)|Trace5|Resip|>>:ServerAuth rejected request SipReq: REGISTER 173.100.10.4 tid=-95e0d329 cseq=REGISTER contact=t001a@173.100.11.5:5060 / 1 from(wire)
    11:40:46.734|ServerAuthManager.cxx(50)|Trace5|Resip|>>:ServerAuth rejected request SipReq: REGISTER 173.100.10.4 tid=-fbddd2fb cseq=REGISTER contact=t001b@173.100.11.5:5061 / 1 from(wire)
    11:41:02.281|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
    11:42:02.234|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
    11:43:02.265|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
    11:44:02.203|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
    11:44:33.984|ServerAuthManager.cxx(50)|Trace5|Resip|>>:ServerAuth rejected request SipReq: REGISTER 173.100.10.4 tid=-e3bdc8c3 cseq=REGISTER contact=t001a@173.100.11.5:5060 / 1 from(wire)
    11:44:34.015|ServerAuthManager.cxx(50)|Trace5|Resip|>>:ServerAuth rejected request SipReq: REGISTER 173.100.10.4 tid=-1556ca29 cseq=REGISTER contact=t001b@173.100.11.5:5061 / 1 from(wire)
    11:45:02.203|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
    11:46:02.250|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
    11:46:37.140|ServerAuthManager.cxx(50)|Trace5|Resip|>>:ServerAuth rejected request SipReq: REGISTER 173.100.10.4 tid=-1e035d45 cseq=REGISTER contact=t001a@173.100.11.5:5060 / 1 from(wire)
    11:46:37.156|ServerAuthManager.cxx(50)|Trace5|Resip|>>:ServerAuth rejected request SipReq: REGISTER 173.100.10.4 tid=-28d170c3 cseq=REGISTER contact=t001b@173.100.11.5:5061 / 1 from(wire)
    11:47:02.281|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
    11:48:02.250|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
    11:49:02.296|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
    11:50:02.234|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
    11:51:02.281|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
    11:51:04.812|ServerAuthManager.cxx(50)|Trace5|Resip|>>:ServerAuth rejected request SipReq: REGISTER 173.100.11.65 tid=-5f66efe4 cseq=REGISTER contact=t002a@173.100.11.61:5060 / 2027 from(wire)
    11:51:04.828|ServerAuthManager.cxx(50)|Trace5|Resip|>>:ServerAuth rejected request SipReq: REGISTER 173.100.11.65 tid=-440eab73 cseq=REGISTER contact=t002b@173.100.11.61:5061 / 2027 from(wire)
    11:51:53.781|ServerAuthManager.cxx(50)|Trace5|Resip|>>:ServerAuth rejected request SipReq: REGISTER 173.100.11.65 tid=-fd7bd639 cseq=REGISTER contact=t002a@173.100.11.61:5060 / 1 from(wire)
    11:51:53.812|ServerAuthManager.cxx(50)|Trace5|Resip|>>:ServerAuth rejected request SipReq: REGISTER 173.100.11.65 tid=-fe802c67 cseq=REGISTER contact=t002b@173.100.11.61:5061 / 1 from(wire)
    11:52:02.203|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
    11:53:02.296|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
    11:54:02.234|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
    11:54:06.453|ServerAuthManager.cxx(50)|Trace5|Resip|>>:ServerAuth rejected request SipReq: REGISTER 173.100.11.65 tid=-f8d7520d cseq=REGISTER contact=t002a@173.100.11.61:5060 / 1 from(wire)
    11:54:06.468|ServerAuthManager.cxx(50)|Trace5|Resip|>>:ServerAuth rejected request SipReq: REGISTER 173.100.11.65 tid=-befcc29a cseq=REGISTER contact=t002b@173.100.11.61:5061 / 1 from(wire)
    11:55:02.218|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
    11:55:32.218|ServerAuthManager.cxx(50)|Trace5|Resip|>>:ServerAuth rejected request SipReq: REGISTER 173.100.11.65 tid=-7e21b460 cseq=REGISTER contact=t002a@173.100.11.61:5060 / 1 from(wire)
    11:55:32.234|ServerAuthManager.cxx(50)|Trace5|Resip|>>:ServerAuth rejected request SipReq: REGISTER 173.100.11.65 tid=-4b080c55 cseq=REGISTER contact=t002b@173.100.11.61:5061 / 1 from(wire)
    11:56:02.218|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
    11:56:40.718|.\StunClient.cpp(57)|Log2|STUN|StunClient::process:Send initial STUN request to 194.221.62.209
    11:56:43.781|.\StunClient.cpp(84)|Error1|STUN|StunClient::process:STUN failed to resolve external IP using server 194.221.62.209
    11:56:43.906|.\StunClient.cpp(57)|Log2|STUN|StunClient::process:Send initial STUN request to 194.221.62.209
    11:56:46.968|.\StunClient.cpp(84)|Error1|STUN|StunClient::process:STUN failed to resolve external IP using server 194.221.62.209
    11:56:47.078|.\StunClient.cpp(57)|Log2|STUN|StunClient::process:Send initial STUN request to 194.221.62.209
    11:56:50.140|.\StunClient.cpp(84)|Error1|STUN|StunClient::process:STUN failed to resolve external IP using server 194.221.62.209
    11:56:50.250|.\StunClient.cpp(57)|Log2|STUN|StunClient::process:Send initial STUN request to 194.221.62.209
    11:56:53.312|.\StunClient.cpp(84)|Error1|STUN|StunClient::process:STUN failed to resolve external IP using server 194.221.62.209
    11:56:53.312|.\CallMgr.cpp(244)|Error1|CallManager|CallMgr::failResolveExtIp:Failed to resolve external IP!
    11:57:02.250|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
    11:58:02.265|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
    11:59:02.203|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
    12:00:02.250|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
    12:01:02.296|TuSelector.cxx(70)|Trace5|Resip|>>:Stats message
     
  2. Nick Galea

    Nick Galea Site Admin

    Joined:
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    This is not the server status log. Please send us the server status log, i.e go to phone system > server status and clear the log and then try to register with a phone.

    P.S. We have tested with those linksys phones and they work fine.
     
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  3. archie

    archie Well-Known Member
    3CX Support

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    Please, set user ID to be 211 (if you want it to be ext. 211)
     
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  4. weaver4

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    Changing the User ID worked. Thanks!

    I could use a different ID on asterisk so that is how I got confused.
     
  5. archie

    archie Well-Known Member
    3CX Support

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    You can use different IDs on 3CX either. But don't mix User ID and Authentication ID.
    1. User ID of the phone should match 'Extension number' in extension's settings, and should be of digits only, no letters.
    2. Auth ID should match ID in Authentication section of the settings, and could be any alphanumeric string you want.
     
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