Problem Skype vs 3CX phone

Discussion in '3CX Phone System - General' started by Musiek, May 30, 2011.

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  1. Musiek

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    I have 3CX phone version 5.0.14900.0 and Skype version 5.1.59.112 (but i tried on newer and older versions). My problem is that i cannot make calls to anybody when skype is running. My calls are laggy and I cannot hear person on the other side.

    I have integrated sound card SoundMax.

    3CX phone works fine if i dont start Skype. If i turn on application and turn off, 3xPhone still dont work. The only solution which i have for now is not execute SKype if i want make a call.

    My operating system is Win Xp proffesional with service pack 3

    I heard that only me have problem with those two applications on one computer.
     
  2. hainesk967

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    Check your audio setup in Skype to see if it's trying to use a microphone that's not there or trying to use stereo mix and an input.
     
  3. Musiek

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    He is using my integrated sound card. When i talk by Skype there is no problem, only when i start 3cx this happens.
     
  4. Musiek

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    I tried everything with audio i think. Dont know what to do now. Even format didnt work.
     
  5. Musiek

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    I checked drivers with some combination of ports....still have problems.
     
  6. Musiek

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    I discovered that web cam in my laptop had some messy drivers which after deinstalation, improved phoning by 3cx with active Skype. Still, have problem that after about 1 minute of conversetion i starting getting laggy sound from people which i am talking with. They on the other hand, hear me fine.

    Turning off skype fixes issue. How can I improve it to working well with skype?
     
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