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Problem to add new VoIP Line

Discussion in '3CX Phone System - General' started by andybs, Sep 19, 2008.

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  1. andybs

    Sep 10, 2008
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    After I changed my (german) Sipgate VoIP Account to a so called PLUS-Account (3 Numbers and Fax) I have the problem, that the External Numbers and the Authentication IDs contains not only numbers. My new credentials are like this '123456e0', '123456e1', '123456e2'. But the external number field in the 3CX webinterface dont accept letters. The error message is 'Identification is invalid'. What could I do? Is there any possibility to write numbers and letters in this fields?

    Has anyone any suggestions?

    Thanks Andy
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