- Joined
- Jul 12, 2008
- Messages
- 19
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Hi,
I'm encountering new problems on my side while answering a call from call queue. The caller still hears the on-hold music even if I answered the call from my extension. So I hear nothing, but the caller still hear music.
I have this problem only with all queue. Extensions and direct number are perfectly working.
Here's a part of server log :
(IP and Number are hidden wit X and * for privacy reasons)
There are also some errors .
I have this error code too :
If someone has an idea, i would try anything
Thank you,
Alex.
I'm encountering new problems on my side while answering a call from call queue. The caller still hears the on-hold music even if I answered the call from my extension. So I hear nothing, but the caller still hear music.
I have this problem only with all queue. Extensions and direct number are perfectly working.
Here's a part of server log :
Code:
0.873 Call::RouteFailed [CM503015]: Call(2980): Attempt to reach "+33243230582"[sip:[email protected]:5060?Replaces=OTMwMDA3ZTY0NDc0MjMyN2MxZWQ4ODFjMTliNmNmYmQ.%3Bto-tag%3Dcb0a2931%3Bfrom-tag%3D832e4c18];tag=cb0a2931 failed. Reason: Server Failure
11:58:30.873 CallLeg::onFailure [CM503003]: Call(2980): Call to sip:[email protected]:5060 has failed; Cause: 500 Sorry, don't know how to process your request.; warning: Noisy feedback tells: pid=30238 req_src_ip=192.168.21.62 req_src_port=5060 in_uri=sip:338110363**@XXX.94.20:5060 out_uri=sip:338110363**@XXX.191.94.20:5060 via_cnt==3; from IP:83.136.162.72:5060
There are also some errors .
I have this error code too :
Code:
[MS105000] C:2980.1: No RTP packets were received:remoteAddr=127.0.0.1:40712,extAddr=0.0.0.0:0,localAddr=127.0.0.1:7422
If someone has an idea, i would try anything
Thank you,
Alex.