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Problem with DTMF

Discussion in '3CX Phone System - General' started by Arkasha18, Nov 6, 2007.

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  1. Arkasha18

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    Good afternoon.
    We have some problems with DTMF. We have FXO voip router D-link DVG-6004S with connected analog phone line. 3CX doesn't get DTMF-signals from router.
    Couldn't you suggest must it work or there is no support of it in your programm?
    All installations about DTMF what I've found are:

    Dial Wait Timeout [1 - 60 s]
    Inter Digits Timeout [1 - 60 s]
    Minimum DTMF ON Length [40 - 500 ms]
    Minimum DTMF OFF Length [40 - 500 ms]
    DTMF Detection Sensitivity (less)1 2 3 4 5 (more)
    Enable Out-of-Band DTMF 0-1
    Enable Hook Flash Event 0-1
    RFC 2833 Payload Type 101 or SIP Info
     
  2. Mori

    Mori New Member

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    Hi.

    Take a look at this
    http://www.3cx.com/forums/categories-1/3cx-product-and-company-announcements-and-hotfixes-2/dtmf-recognition-with-3cx-phone-system-1296/
     
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  3. Arkasha18

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    Thanks, my problem was in the codec :)
     
  4. Mori

    Mori New Member

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    Your welcome.
    Nice to be of assistance 8)
     
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  5. Victor

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    Help DVG-6004S

    Hello Friend as I can do to disable answering the DVG-6004S and to answer the 3CX and call an annex. Thanks for the help
     
  6. Mori

    Mori New Member

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    Hi.

    Not quite shure what you mean here.
    Can you be more specific?
     
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  7. Victor

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    Help DVG-6004S

    Hello
    The DVG-6004S this answering the incoming call and not 3CX, I disable the answering equipment DVG-6004S and to answer the central 3CX calls you could help me.
    Thank you
    Victor :oops:
     
  8. Mori

    Mori New Member

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    uh.. You got me there.
    Im not familiar with the DVG-6004S, so we better leave this arena for someone who does.
    Sorry. :wink:
     
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  9. 5qg4

    5qg4 Active Member

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    Victor,

    Enable the hotline feature at your DVG-6004S. Then define the hotline number to FXO ports . DVG6002S will divert the calls to the assigned hotline number.
     
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