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Problem with Licence

Discussion in '3CX Phone System - General' started by manistopit, Nov 23, 2009.

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  1. manistopit

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    Hi

    I'm using version 6 since last two years. After a gap of 8 months we again opened our office

    And when i try to enter my licence key of version 6 which brought few years back is not working and showing error

    "Licence key activation failed " error 62

    i do not wish to upgrade right now

    I also tried to do below operation but its showing error

    """Version 6.1 users who do not wish to upgrade to a more recent version, will have to patch the installation to the new version of the license installation module. To install the patch, this ZIP file (http://www.3cx.com/downloads/v6/php_cmstatus.zip) must be expanded, and the file contained within with filename “php_CMStatus.dll” must be copied over the older version inside the path “C:\Program Files\3CX PhoneSystem\Bin\Php\extensions”. After a restart of the machine, activation will be possible.""

    But its not working cause there is all ready “php_CMStatus.dll” file in my “C:\Program Files\3CX PhoneSystem\Bin\Php\extensions”
    and when i try to update its showing error
    ""The process cannot access the file because it is being used by another process "

    Kindly help
    Thank you in anticipation
     
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  2. aveiser@veiser.de

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    You should shutdown all 3CX services an then try again to copy the file.
     
  3. manistopit

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    Thank you mate its all sorted out now
     
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