OK, sorry for all the questions as of late. I'm custom tailoring a new 3CX build for our small company. I have ~2 weeks before this build goes live, so I need to work out/around all the bugs and limitations of 3CX. Sadly, I'm running into TONS of limitations and issues that I didn't see before I made my purchase. Here's a glitch I ran across today with ring groups: Scenario: All incoming calls are sent to an "incoming ring group". The operator is part of this group and answers a call when it rings. Then, she blind transfers the call to a sales person. The sales person isn't at their desk but has his extension setup to ring for 40 seconds and then transfer the call back into the "incoming ring group". Despite being part of this group, the operator's phone will not ring. This happens with any extension that initiates the transfer. If the call goes unanswered and is transferred back into a ring group, the person that initiated the transfer will never hear their phone ring if they are part of that group. Obviously I'm trying to work around a feature that should be present. There should be an option to return the call to the sender if unanswered for xx amount of seconds.