Problem with Sound thru ATA Phone

Discussion in '3CX Phone System - General' started by jmodi, Aug 13, 2009.

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  1. jmodi

    Apr 24, 2009
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    Skype registered without problem in gateway. When someone calls me, it rings in the gateway computer with 3CX. There is a technical note about reducing the volume to min on the gateway, which is not a solution; skype still rings. I use ATA to connect my phone, GOOD NEWS it rings on my phone, BAD NEWS I cannot hear through my phone, I still hear the sound through the gateway, I cannot talk through my phone, but if I was to RDP into the gateway and the PC I am on has a mic, the other person can hear me.

    The last thing I will do is forward the call to external number and see if I can hear the other person. The latter would be fine because the call would be forwarded using sip via 3CX; will try and update this accordingly.

    I am just about giving up, anybody with a solution out there, please help.

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