Problem with VoIPbuster/voxbone config

Discussion in '3CX Phone System - General' started by rahaman786, May 19, 2007.

  1. rahaman786

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    Hi,

    I just buy a 10 Euros VoIPBuster for SIP Access and a Voxbone subscription for an International number : +33811xxxxxx

    I configure a VoIP line 0033811xxxxxx, an internal number : 10000 and open office hours : 1000

    It registers well by checking "line status" :)

    I have a locallly installed x-lite to test. It registers well as number 1000. From it I can call any PSTN phone, no problem for that :)

    The problem I have is that I cannot use the E164 number +33811xxxxxxto ring my x-lite. I can notice that there is no log in "server status" in this case :(

    I can add that I when I try to put VoIPbuster registration directly to my x-lite and it works for both incoming and outgoing call, so my Voxbone access is ok and I can call my x-lite from my mobile phone for instance :shock:

    It seems that 3CX is not well configure to accept incoming call.

    :idea: Do anybody have the same problem or know how to configure?

    :D Thanks a lot for answer :D
     
  2. 3CXsupport

    3CXsupport New Member
    3CX Support

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    Hi,

    If you are seeing no long entries in 'Server Status" then the PBX is not receiving any INTIVE (call setup) from the VoIP Provider. Please confirm that you have the right ports published on your firewall (if any) (i.e. UDP 5060) .
     

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