Problems connecting nokia e90 from external

Discussion in '3CX Phone System - General' started by surfie, Aug 1, 2007.

  1. surfie

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    Hello,

    trying to connect a nokia E90 to 3CX.
    Registering the E90 internal in LAN works fine.
    But when coming from external the device isn't able to register to the 3CX.
    The parameters Extension is external and Bind to Media Server are checked and the described ports in this forum are also forwarded.
    Here the tracelog:

    01:55:21.121|TransactionUser.cxx(74)|Debug8|Resip|>>:Match!
    01:55:21.121|TransactionState.cxx(1721)|Debug8|Resip|>>:Send to TU: TU: DialogUsageManager size=1 REGISTER sip:pneusoft.dyndns.org;transport=UDP SIP/2.0
    Via: SIP/2.0/UDP 192.168.90.77:5060;branch=z9hG4bKmi5732vprthc6l4e05ts68i;rport=57633;received=91.8.89.19
    Max-Forwards: 70
    Route: <sip:pneusoft.dyndns.org;lr;transport=UDP>
    Contact: <sip:600@192.168.90.77;transport=UDP>;expires=3600
    To: <sip:600@192.168.90.115>
    From: <sip:600@192.168.90.115>;tag=bdon32qdl5hc7h2q05ts
    Call-ID: oZRNyNsboIc5DM5XM_cG-3BeeBM-QT
    CSeq: 1413 REGISTER
    Supported: sec-agree
    User-Agent: Nokia RA-6 V 07.24.0.3
    Content-Length: 0


    01:55:21.121|DialogUsageManager.cxx(1946)|Debug8|Resip|>>:Merged request removed
    01:55:21.121|.\Authorization.cpp(165)|Message5|Authorization|AuthMgr::handle:handle:
    REGISTER sip:pneusoft.dyndns.org;transport=UDP SIP/2.0
    Via: SIP/2.0/UDP 192.168.90.77:5060;branch=z9hG4bKmi5732vprthc6l4e05ts68i;rport=57633;received=91.8.89.19
    Max-Forwards: 70
    Route: <sip:pneusoft.dyndns.org;lr;transport=UDP>
    Contact: <sip:600@192.168.90.77;transport=UDP>;expires=3600
    To: <sip:600@192.168.90.115>
    From: <sip:600@192.168.90.115>;tag=bdon32qdl5hc7h2q05ts
    Call-ID: oZRNyNsboIc5DM5XM_cG-3BeeBM-QT
    CSeq: 1413 REGISTER
    Supported: sec-agree
    User-Agent: Nokia RA-6 V 07.24.0.3
    Content-Length: 0


    01:55:21.131|Helper.cxx(302)|Debug8|Resip|>>:Helper::makeResponse(SipReq: REGISTER pneusoft.dyndns.org tid=mi5732vprthc6l4e05ts68i cseq=REGISTER contact=600@192.168.90.77 / 1413 from(wire) code=407 reason=
    01:55:21.131|ServerAuthManager.cxx(363)|Trace5|Resip|>>:Sending challenge to SipReq: REGISTER pneusoft.dyndns.org tid=mi5732vprthc6l4e05ts68i cseq=REGISTER contact=600@192.168.90.77 / 1413 from(wire)
    01:55:21.131|DialogUsageManager.cxx(800)|Debug8|Resip|>>:SEND: SIP/2.0 407 Proxy Authentication Required
    Via: SIP/2.0/UDP 192.168.90.77:5060;branch=z9hG4bKmi5732vprthc6l4e05ts68i;rport=57633;received=91.8.89.19
    Proxy-Authenticate: Digest nonce="12830399721:e37a2e747537dabe3109352b1ff509bc",algorithm=MD5,realm="3CXPhoneSystem"
    To: <sip:600@192.168.90.115>;tag=3d221d07
    From: <sip:600@192.168.90.115>;tag=bdon32qdl5hc7h2q05ts
    Call-ID: oZRNyNsboIc5DM5XM_cG-3BeeBM-QT
    CSeq: 1413 REGISTER
    User-Agent: 3CXPhoneSystem
    Content-Length: 0


    01:55:21.131|SipStack.cxx(278)|Debug8|Resip|>>:SEND: SipResp: 407 tid=mi5732vprthc6l4e05ts68i cseq=REGISTER / 1413 from(tu)
    01:55:21.131|ServerAuthManager.cxx(41)|Trace5|Resip|>>:ServerAuth challenged request SipReq: REGISTER pneusoft.dyndns.org tid=mi5732vprthc6l4e05ts68i cseq=REGISTER contact=600@192.168.90.77 / 1413 from(wire)
    01:55:21.221|TimerQueue.cxx(85)|Debug8|Resip|>>:Adding timer: Timer J tid=mi5732vprthc6l4e05ts68i ms=32000
    01:55:21.221|TransportSelector.cxx(525)|Debug8|Resip|>>:Looked up source for destination: [ V4 91.8.89.19:57633 UDP target domain=unspecified received on: Transport: [ V4 0.0.0.0:5060 UDP target domain=unspecified connectionId=0 ] connectionId=0 ] -> [ V4 192.168.90.115:0 UDP target domain=unspecified received on: Transport: [ V4 0.0.0.0:5060 UDP target domain=unspecified connectionId=0 ] connectionId=0 ] sent-by=192.168.90.77 sent-port=5060
    01:55:21.221|TransportSelector.cxx(766)|Debug8|Resip|>>:Transmitting to [ V4 91.8.89.19:57633 UDP target domain=unspecified received on: Transport: [ V4 0.0.0.0:5060 UDP target domain=unspecified connectionId=0 ] connectionId=0 ] tlsDomain= via [ V4 192.168.90.115:5060 UDP target domain=unspecified received on: Transport: [ V4 0.0.0.0:5060 UDP target domain=unspecified connectionId=0 ] connectionId=0 ]SIP/2.0 407 Proxy Authentication Required
    Via: SIP/2.0/UDP 192.168.90.77:5060;branch=z9hG4bKmi5732vprthc6l4e05ts68i;rport=57633;received=91.8.89.19
    Proxy-Authenticate: Digest nonce="12830399721:e37a2e747537dabe3109352b1ff509bc",algorithm=MD5,realm="3CXPhoneSystem"
    To: <sip:600@192.168.90.115>;tag=3d221d07
    From: <sip:600@192.168.90.115>;tag=bdon32qdl5hc7h2q05ts
    Call-ID: oZRNyNsboIc5DM5XM_cG-3BeeBM-QT
    CSeq: 1413 REGISTER
    User-Agent: 3CXPhoneSystem
    Content-Length: 0


    01:55:21.221|Transport.cxx(209)|Debug8|Resip|>>:Adding message to tx buffer to: [ V4 91.8.89.19:57633 UDP target domain=unspecified received on: Transport: [ V4 0.0.0.0:5060 UDP target domain=unspecified connectionId=0 ] connectionId=0 ]
    01:55:21.371|Transport.cxx(259)|Debug8|Resip|>>:incoming from: [ V4 91.8.89.19:57633 UDP target domain=unspecified received on: Transport: [ V4 0.0.0.0:5060 UDP target domain=unspecified connectionId=0 ] connectionId=0 ]
    01:55:21.371|TransactionUser.cxx(66)|Debug8|Resip|>>:Checking if SipReq: REGISTER pneusoft.dyndns.org tid=rteve67n326olvfue65p2cj cseq=REGISTER contact=600@192.168.90.77 / 1414 from(wire) is for me
    01:55:21.371|TransactionUser.cxx(71)|Debug8|Resip|>>:Checking rule...
    01:55:21.371|MessageFilterRule.cxx(42)|Debug8|Resip|>>:Matching rule for REGISTER sip:pneusoft.dyndns.org;transport=UDP SIP/2.0
    Via: SIP/2.0/UDP 192.168.90.77:5060;branch=z9hG4bKrteve67n326olvfue65p2cj;rport=57633;received=91.8.89.19
    Max-Forwards: 70
    Route: <sip:pneusoft.dyndns.org;lr;transport=UDP>
    Contact: <sip:600@192.168.90.77;transport=UDP>;expires=3600
    To: <sip:600@192.168.90.115>
    From: <sip:600@192.168.90.115>;tag=bdon32qdl5hc7h2q05ts
    Call-ID: oZRNyNsboIc5DM5XM_cG-3BeeBM-QT
    CSeq: 1414 REGISTER
    Supported: sec-agree
    User-Agent: Nokia RA-6 V 07.24.0.3
    Content-Length: 0


    01:55:21.371|TransactionUser.cxx(74)|Debug8|Resip|>>:Match!
    01:55:21.371|TransactionState.cxx(1721)|Debug8|Resip|>>:Send to TU: TU: DialogUsageManager size=0 REGISTER sip:pneusoft.dyndns.org;transport=UDP SIP/2.0
    Via: SIP/2.0/UDP 192.168.90.77:5060;branch=z9hG4bKrteve67n326olvfue65p2cj;rport=57633;received=91.8.89.19
    Max-Forwards: 70
    Route: <sip:pneusoft.dyndns.org;lr;transport=UDP>
    Contact: <sip:600@192.168.90.77;transport=UDP>;expires=3600
    To: <sip:600@192.168.90.115>
    From: <sip:600@192.168.90.115>;tag=bdon32qdl5hc7h2q05ts
    Call-ID: oZRNyNsboIc5DM5XM_cG-3BeeBM-QT
    CSeq: 1414 REGISTER
    Supported: sec-agree
    User-Agent: Nokia RA-6 V 07.24.0.3
    Content-Length: 0


    01:55:21.371|.\Authorization.cpp(165)|Message5|Authorization|AuthMgr::handle:handle:
    REGISTER sip:pneusoft.dyndns.org;transport=UDP SIP/2.0
    Via: SIP/2.0/UDP 192.168.90.77:5060;branch=z9hG4bKrteve67n326olvfue65p2cj;rport=57633;received=91.8.89.19
    Max-Forwards: 70
    Route: <sip:pneusoft.dyndns.org;lr;transport=UDP>
    Contact: <sip:600@192.168.90.77;transport=UDP>;expires=3600
    To: <sip:600@192.168.90.115>
    From: <sip:600@192.168.90.115>;tag=bdon32qdl5hc7h2q05ts
    Call-ID: oZRNyNsboIc5DM5XM_cG-3BeeBM-QT
    CSeq: 1414 REGISTER
    Supported: sec-agree
    User-Agent: Nokia RA-6 V 07.24.0.3
    Content-Length: 0


    01:55:21.381|Helper.cxx(302)|Debug8|Resip|>>:Helper::makeResponse(SipReq: REGISTER pneusoft.dyndns.org tid=rteve67n326olvfue65p2cj cseq=REGISTER contact=600@192.168.90.77 / 1414 from(wire) code=407 reason=
    01:55:21.381|ServerAuthManager.cxx(363)|Trace5|Resip|>>:Sending challenge to SipReq: REGISTER pneusoft.dyndns.org tid=rteve67n326olvfue65p2cj cseq=REGISTER contact=600@192.168.90.77 / 1414 from(wire)
    01:55:21.381|DialogUsageManager.cxx(800)|Debug8|Resip|>>:SEND: SIP/2.0 407 Proxy Authentication Required
    Via: SIP/2.0/UDP 192.168.90.77:5060;branch=z9hG4bKrteve67n326olvfue65p2cj;rport=57633;received=91.8.89.19
     
  2. 5qg4

    5qg4 Active Member

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    Refer to the log. It should be the password issue. Please try detele the password both Nokia SIP profile and extension setting at PBX. Just keep the extension number with blanked password at both side.

    Let me know it works or not.

    Thanks
     
  3. surfie

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    Hello 5qg4,

    thanks for reply - the password seems not to be the reason, tryed to change it and leave it blank in both systems but with the same error.
     
  4. 5qg4

    5qg4 Active Member

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    Hi surfie,

    Have you try other softphone (SJphone, Xlite and etc ...) instead of E90?
    I just want to make sure that the other SIP clients can register externally or not.

    I would like to know E90 support STUN or not as well.

    Thanks
     
  5. surfie

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    Hello 5qg4,

    thanks for your quick reply. Yes another softphones can register in the 3CX without probs from outside.
    I looked the specification of the e90 and by this link it should be able to work with STUN:

    http://mobilezoo.biz/homepagemobile.php?manuf=nokia&handset=E-90
     
  6. 5qg4

    5qg4 Active Member

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    surfie,

    I'm really no idea for this case. I think 3CX support can be help.

    I have almost the same case like this. I have try the MISC brand WiFi Phone before. It can works fine behind broadband router Draytek 2910VG. However, if it behind the others broadband router such ZyXel, Sercom and PCI NOT works.
     
  7. surfie

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    Hello 5qg4

    thanks, the problem is realy strange, maybe the guys from from the 3cx have any idea :?
     

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