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Problems with 3CX CRM API

Discussion in '3CX Phone System - General' started by rgc, Apr 22, 2010.

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  1. rgc

    rgc

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    Hello,

    we tries to use CRM plug-in method for integration of 3CX with custom CRM system according to http://www.3cx.com/blog/docs/crm-api/

    Something works, but we have 2 problems:
    1) we can't get notification that extension ANSWER the call
    2) we can't get any when call ends using STORECALLINFORMATION method
    We debug step-by-step our application and see that method STORECALLINFORMATION was not invoked at all, even if HasToStoreCallInformation property is set to true.

    So is it possible to solve 2 problems:
    1) send notification to CRM program that extension ANSWER the call?
    2) send notification to CRM program that the call ENDS?

    We use last version of 3CX and Assistant.

    Thank you.
     
  2. srj

    srj

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    Nov 30, 2009
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    Hi, I am also having the same issue. Did you get any fix for this ?
     
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