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We have a 3CX Phone system version 12. I have successfully used 3CX Phone for Android, and 3CX Phone 3 for iPhone with it.
When I use 3CX Phone 12 for iPhone, and try to call an extension or outside line, I get a "Forbidden" message and the call disconnects. This does not happen on the exact same iPhone with the exact same configuration under 3CX Phone 3.
Here is the activity log events for the failed calls:
Here is the activity under 3CX Phone 3:
Any idea why this is happening? Anyone else using 3CX Phone 12 under iOS 7.1.1 sucessfully?
When I use 3CX Phone 12 for iPhone, and try to call an extension or outside line, I get a "Forbidden" message and the call disconnects. This does not happen on the exact same iPhone with the exact same configuration under 3CX Phone 3.
Here is the activity log events for the failed calls:
23-May-2014 15:15:19.839 Leg L:52.1[Unknown:] is terminated: Cause: BYE from PBX
23-May-2014 15:15:19.790 [CM502001]: Source info: From: "Jon Woodland"<sip:[email protected]:5060>;tag=5E5tWoWZzxxZ.px0WExQLvdebFuiGukk; To: <sip:[email protected]:5060>
23-May-2014 15:15:19.790 [CM503013]: Call(C:52): Incoming call rejected, caller is unknown; msg=Ivite-IN Recv Req INVITE from 192.168.85.76:5077 tid=PjDbd5T6e4M7m0o8JaCJFr6iypBpBm79DL Call-ID=8xaKh6mu1Q-fQgqy4e9.N3r7oggcoJX9:
INVITE sip:[email protected]:5060;transport=UDP SIP/2.0
Via: SIP/2.0/UDP 192.168.85.76:5077;rport=5077;branch=z9hG4bKPjDbd5T6e4M7m0o8JaCJFr6iypBpBm79DL
Max-Forwards: 70
Route: <sip:3cx.esquimalt.ca:5060;transport=UDP;lr>
Contact: "Jon Woodland"<sip:[email protected]:5077;ob;inst="151E0E">
To: <sip:[email protected]:5060>
From: "Jon Woodland"<sip:[email protected]:5060>;tag=5E5tWoWZzxxZ.px0WExQLvdebFuiGukk
Call-ID: 8xaKh6mu1Q-fQgqy4e9.N3r7oggcoJX9
CSeq: 15734 INVITE
Session-Expires: 1800
Min-SE: 90
Allow: PRACK, INVITE, ACK, BYE, CANCEL, UPDATE, SUBSCRIBE, NOTIFY, REFER, MESSAGE, OPTIONS
Content-Type: application/sdp
Proxy-Authorization: Digest username="1000",realm="3CXPhoneSystem",nonce="414d535c0990597783:c6da33b802ca278fa1372cc604edee6b",uri="sip:[email protected]:5060;transport=UDP",response="72e925968e47a802891ca212e4f16a9c",algorithm=MD5
Supported: replaces, 100rel, timer, norefersub
User-Agent: 3CXPhone for iPhone 12.1.3
Content-Length: 313
v=0
o=- 3609872128 3609872128 IN IP4 192.168.85.76
s=pjmedia
b=AS:84
t=0 0
a=X-nat:2
m=audio 4004 RTP/AVP 3 0 8 9 101
c=IN IP4 192.168.85.76
a=rtcp:4005
a=sendrecv
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:9 G722/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
23-May-2014 15:15:19.560 [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
Invite-UNK Recv Req INVITE from 192.168.85.76:5077 tid=Pj18kAta3FGlNIcf7j4T99-.my47wTCYqt Call-ID=8xaKh6mu1Q-fQgqy4e9.N3r7oggcoJX9:
INVITE sip:[email protected]:5060;transport=UDP SIP/2.0
Via: SIP/2.0/UDP 192.168.85.76:5077;rport=5077;branch=z9hG4bKPj18kAta3FGlNIcf7j4T99-.my47wTCYqt
Max-Forwards: 70
Route: <sip:3cx.esquimalt.ca:5060;transport=UDP;lr>
Contact: "Jon Woodland"<sip:[email protected]:5077;ob;inst="151E0E">
To: <sip:[email protected]:5060>
From: "Jon Woodland"<sip:[email protected]:5060>;tag=5E5tWoWZzxxZ.px0WExQLvdebFuiGukk
Call-ID: 8xaKh6mu1Q-fQgqy4e9.N3r7oggcoJX9
CSeq: 15733 INVITE
Session-Expires: 1800
Min-SE: 90
Allow: PRACK, INVITE, ACK, BYE, CANCEL, UPDATE, SUBSCRIBE, NOTIFY, REFER, MESSAGE, OPTIONS
Content-Type: application/sdp
Supported: replaces, 100rel, timer, norefersub
User-Agent: 3CXPhone for iPhone 12.1.3
Content-Length: 313
v=0
o=- 3609872128 3609872128 IN IP4 192.168.85.76
s=pjmedia
b=AS:84
t=0 0
a=X-nat:2
m=audio 4004 RTP/AVP 3 0 8 9 101
c=IN IP4 192.168.85.76
a=rtcp:4005
a=sendrecv
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:9 G722/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
23-May-2014 15:15:04.390 Leg L:51.1[Unknown:] is terminated: Cause: BYE from PBX
23-May-2014 15:15:04.340 [CM502001]: Source info: From: "Jon Woodland"<sip:[email protected]:5060>;tag=5GC4yARP8gtRNpidI-QuYb52pwNg9NVP; To: <sip:[email protected]:5060>
23-May-2014 15:15:04.340 [CM503013]: Call(C:51): Incoming call rejected, caller is unknown; msg=Ivite-IN Recv Req INVITE from 192.168.85.76:5077 tid=PjCR2rtF0Wy.hlcUrjGfSc7bsoXD9Hym9b Call-ID=KymVjnE8ZbHvnOE20chT3SUgRGhsLwnZ:
INVITE sip:[email protected]:5060;transport=UDP SIP/2.0
Via: SIP/2.0/UDP 192.168.85.76:5077;rport=5077;branch=z9hG4bKPjCR2rtF0Wy.hlcUrjGfSc7bsoXD9Hym9b
Max-Forwards: 70
Route: <sip:3cx.esquimalt.ca:5060;transport=UDP;lr>
Contact: "Jon Woodland"<sip:[email protected]:5077;ob;inst="151E0E">
To: <sip:[email protected]:5060>
From: "Jon Woodland"<sip:[email protected]:5060>;tag=5GC4yARP8gtRNpidI-QuYb52pwNg9NVP
Call-ID: KymVjnE8ZbHvnOE20chT3SUgRGhsLwnZ
CSeq: 17573 INVITE
Session-Expires: 1800
Min-SE: 90
Allow: PRACK, INVITE, ACK, BYE, CANCEL, UPDATE, SUBSCRIBE, NOTIFY, REFER, MESSAGE, OPTIONS
Content-Type: application/sdp
Proxy-Authorization: Digest username="1000",realm="3CXPhoneSystem",nonce="414d535c0990596894:9e2e59250f4a610677ec587e1a2a8115",uri="sip:[email protected]:5060;transport=UDP",response="69380c5cb4e61cd77ddece8f6511d0dd",algorithm=MD5
Supported: replaces, 100rel, timer, norefersub
User-Agent: 3CXPhone for iPhone 12.1.3
Content-Length: 313
Here is the activity under 3CX Phone 3:
23-May-2014 15:28:35.344 [CM503008]: Call(C:56): Call is terminated
23-May-2014 15:28:35.338 Leg L:56.1[Extn] is terminated: Cause: CANCEL from 192.168.85.76:5077
23-May-2014 15:28:32.168 [CM503025]: Call(C:56): Calling T:Extn:1234@[Dev:sip:[email protected]:5062] for L:56.1[Extn]
23-May-2014 15:28:32.121 [CM503027]: Call(C:56): From: Extn:7134 ("Jon Woodland" <sip:[email protected]:5060>) to T:Extn:1234@[Dev:sip:[email protected]:5062]
23-May-2014 15:28:32.121 [CM503004]: Call(C:56): Route 1: from L:56.1[Extn] to T:Extn:1234@[Dev:sip:[email protected]:5062]
23-May-2014 15:28:32.119 [CM503001]: Call(C:56): Incoming call from Extn:7134 to <sip:[email protected]:5060>
23-May-2014 15:28:20.136 [CM504001]: Endpoint Extn:7134: new contact is registered. Contact(s): [sip:[email protected]:5077 / 7134,sip:[email protected]:5062 / 7134,sip:[email protected]:47373 / 7134]
23-May-2014 15:28:11.235 [CM504002]: Endpoint Extn:7134: a contact is unregistered. Contact(s): [sip:[email protected]:5062 / 7134,sip:[email protected]:47373 / 7134]
23-May-2014 15:28:07.890 [CM504001]: Endpoint Extn:7134: new contact is registered. Contact(s): [sip:[email protected]:5077 / 7134,sip:[email protected]:5062 / 7134,sip:[email protected]:47373 / 7134]
23-May-2014 15:28:07.726 Got REGISTER for foreign registrar: registrar host <sip3cx.esquimalt.ca:5060> is not mine!
23-May-2014 15:28:00.676 [CM504002]: Endpoint Extn:7134: a contact is unregistered. Contact(s): [sip:[email protected]:5062 / 7134,sip:[email protected]:47373 / 7134]
Any idea why this is happening? Anyone else using 3CX Phone 12 under iOS 7.1.1 sucessfully?