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Problems with outgoing FAX setup

Discussion in '3CX Phone System - General' started by sunero, Nov 19, 2008.

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  1. sunero

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    Hi,

    I have a 3CX setup on a windows 2008 server and I have just installed the fax role and the 3CX fax server.

    1. installed fax role
    2. Stopped fax service
    3. Installed 3CX fax server
    4. Startet fax service

    After this I should be able to see the "3CX fax device" under devices in the "Microsoft fax service manager", but there are no devices shown.

    Have anyone had this issue, a solution or a hint to solve this problem ?
    Is there a way I can see if the 3CX fax server is correct installed ?
     
  2. Darrin

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    I'm having the same issue.

    The 3CX Server (7.1) is an ESX VM running Server 2003 x64 R2 SP2 and is fully patched. I followed the exact same steps with no joy. Any thoughts? I can get as far as restarting the fax Service, but it won't find the 3CX Fax device.

    Darrin
     
  3. Nick Galea

    Nick Galea Site Admin

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    Hi,

    Unfortunately 64 bit servers are not yet supported for outbound fax. However we are working on this as we speak and hope to have a resolution over the next few weeks.
     
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